Volgistics is a comprehensive, cloud-based volunteer management system designed to streamline the entire volunteer lifecycle for organizations of all sizes, including nonprofits, hospitals, educational institutions, and cultural centers. The platform, which has been in business since 2004, eliminates the need for software installation and maintenance, operating entirely through a web browser.
Key Features and Capabilities:
- Volunteer Database Management: Provides a secure, customizable, and centralized database to track detailed volunteer profiles, contact information, skills, hours, and service history. It supports custom fields and records management.
- Volunteer Scheduling: Offers flexible tools for creating and managing volunteer shifts, including repeating schedules and open slots for self-scheduling.
- Recruitment & Onboarding: Features online volunteer application forms that integrate directly into the database, eliminating manual data entry. It also integrates with Verified First for background screening.
- Volunteer Portal (VicNet): An optional module that provides volunteers and coordinators with a mobile-friendly web portal and dedicated mobile apps (iOS/Android) to check schedules, sign up for openings, update personal information, post service hours, and receive messages.
- On-Site Time Clock (VicTouch): An optional module that functions as an on-site, touch-screen kiosk for volunteers to sign in and out, ensuring accurate hour tracking.
- Reporting & Analytics: Offers a variety of stock reports and extensive customization options to generate detailed reports on volunteer hours, service value, and program impact.
- Communication: Includes tools for automated and on-demand communication via email and text messaging to volunteers and team leaders.
- Multi-Site Capabilities: Supports organizations with multiple locations, allowing operators at each site to manage their specific volunteers while headquarters maintains oversight.
Target Users and Use Cases: Volgistics is primarily used by volunteer coordinators and administrators in the nonprofit and healthcare sectors. It is a scalable solution suitable for small, medium, and enterprise-level organizations managing anywhere from a handful to over 6 million volunteer records globally. While it is used by healthcare facilities, the company explicitly states the system is not a HIPAA Covered Entity and should not be used to store Protected Health Information (PHI).