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Hospice Tools

by Hospice Toolshospicetools.com
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OVERVIEW

A CHAP Verified EMR and Billing solution built exclusively for hospice and palliative care agencies, focusing on automatic compliance and revenue cycle management.

Hospice Tools is a comprehensive Electronic Medical Record (EMR) and Billing software suite designed specifically for independent hospice and palliative care agencies. The platform is built from the ground up by hospice professionals to simplify clinical documentation, streamline workflows, and ensure regulatory compliance.

Key Components:

  • eDocs EMR: The core clinical charting and patient management tool. It features smart flexible forms, in-doc patient history, and real-time updates across all devices. It is praised for its intuitive, user-friendly interface which allows clinicians to spend less time charting.
  • TimeKeeper: An integrated timesheet and workforce management platform that tracks time, mileage, and payroll. It automatically integrates clinical visits from eDocs to auto-build timesheets, which aids in compliance and reduces errors.
  • eBilling: A revenue cycle management (RCM) tool that delivers fast and accurate billing for all payers, including Medicaid room & board. It provides real-time Medicare claim status and built-in appeals tracking.

Main Value Proposition:

  • Automatic Compliance: Features like 'Audit Mode,' 'Auto-Build,' 'Mentor Mode,' and 'HIS Dashboard' help agencies maintain compliance with regulatory mandates like the Hospice Item Set (HIS) and protect against audits and fraud. The software has been awarded the CHAP Verified seal.
  • Mobile and Accessible: Offers real-mobile apps for iOS and Android, enabling point-of-care charting from virtually anywhere on any device with web access.
  • Affordable & Flexible Pricing: Utilizes a flat per-user, per-month pricing model, which is often more cost-effective for small and midsize agencies compared to census-based pricing models.

Target Users: Hospice Nurses, Social Workers, Chaplains, Administrators, Billing/RCM Staff, and Volunteer Coordinators at independent hospice and palliative care agencies.

RATING & STATS

User Rating
4.7/5.0
10 reviews
Founded
2017

KEY FEATURES

  • Hospice EMR (eDocs)
  • Hospice Billing (eBilling)
  • Integrated Timesheets (TimeKeeper)
  • Automatic Regulatory Compliance (HIS, Audit Mode)
  • Smart Care Plans
  • Super-Fast IDG Dashboard
  • Mobile Point-of-Care Charting
  • Customizable Forms
  • Real-Time Medicare Claim Status

PRICING

Model: subscription
Starting at: USD 85.00
EMR (eDocs) & Timesheets (TimeKeeper) start at $85 per-user per-month. eBilling RCM software and services are priced separately via custom proposal (DIY tool or premium HT Pro eBilling Services). Special pricing packages are available for startups and independent agencies. Pricing is flat per-user, not census-based.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps

USE CASES

Clinical Documentation and ChartingRevenue Cycle Management and BillingRegulatory Compliance and Audit ManagementStaff Timesheets and PayrollCare Planning and Interdisciplinary Group (IDG) Management

INTEGRATIONS

Google MapsRXNTQualisInovalon Provider Cloud

COMPLIANCE & SECURITY

Compliance:
HIPAACHAP Verified
Security Features:
  • 🔒Secure Real-Time Chart Access
  • 🔒In-App HIPAA Compliant Fax
  • 🔒Access Controls (Inferred for EMR/HIPAA)

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, knowledge base, video tutorials
Target Company Size: small, medium
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Built exclusively for hospice/palliative care (not a modified home health EMR)
  • +High user satisfaction (reported >90%) and ease of use
  • +Automatic and multi-layered compliance features (Audit Mode, HIS)
  • +Flat per-user pricing is advantageous for growing small/midsize agencies
  • +Real-time mobile apps for point-of-care charting
✗ Cons:
  • -eBilling is a separate, custom-priced service
  • -Limited number of third-party integrations compared to major competitors
  • -No public API available for deep custom integrations
  • -Some users report minor lag or limitations in search/reporting features

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