HCHB Smart Scheduling is a key component of the Homecare Homebase (HCHB) Intelligence Suite, designed to automate and optimize the complex task of scheduling for home health, hospice, and personal care agencies. It utilizes advanced algorithms, machine learning, and artificial intelligence to create highly efficient routing and scheduling, aiming to maximize staff utilization, productivity, and profitability. The system can automate up to 95% of all visit types and 64% of workflow tasks.
Key Benefits
- Optimized Efficiency: Reduces time spent by back-office staff on manual scheduling and minimizes clinician driving time and costs through optimized routing and mapping.
- Continuity of Care: Prioritizes matching patients with trusted, appropriate caregivers to ensure continuity of care.
- Compliance & Data: Integrates with the core HCHB EHR platform to ensure all documentation is compliant and provides real-time data for informed decision-making and reporting.
- Staff Utilization: Helps agencies better utilize full-time employees and easily identify and leverage part-time expertise when needed, reducing costly overtime.
Target Users and Use Cases
Smart Scheduling is tailored for home health, hospice, and personal care agencies of all sizes, particularly those with complex scheduling needs across multiple locations or a large patient census. It is an essential tool for Workforce Management and Operational Optimization within the home-based care sector.