AlayaCare Visit Optimizer logo

AlayaCare Visit Optimizer

by AlayaCarealayacare.com
VISIT OFFICIAL WEBSITE →

OVERVIEW

AI-powered scheduling and route optimization tool for home and community care agencies to fill vacant visits and reduce mileage costs.

AlayaCare Visit Optimizer is an advanced, AI-powered feature of the AlayaCare Cloud platform, designed to automate and streamline the complex process of scheduling vacant home and community-based care visits. It leverages machine learning and advanced algorithms (developed by AlayaLabs) to rapidly match the most suitable care providers with open visits in real-time. The core value proposition is to reduce the time spent on manual scheduling from hours to just minutes, significantly improving workforce efficiency and utilization.

The matching process is highly configurable, allowing agencies to prioritize factors such as caregiver proximity, qualifications, client preferences, care continuity, and minimizing travel time.

Key capabilities include geo-location, route optimization to save on mileage costs, bulk assignment offers, and the ability to eliminate human bias in scheduling for better caregiver retention and satisfaction. It is a premium add-on feature that helps home care agencies optimize operations and achieve better client outcomes.

RATING & STATS

User Rating
4.1/5.0
61 reviews
Customers
500+
Founded
2014

KEY FEATURES

  • AI-Powered Caregiver Matching (Advanced Algorithms)
  • Real-time Route Optimization and Geo-location
  • Configurable Matching Criteria (Skills, Proximity, Continuity)
  • Bulk Visit Assignment Offers and Assignment
  • Automated Vacant Visit Scheduling
  • Minimizes Travel Time and Mileage Costs
  • Eliminates Scheduling Bias

PRICING

Model: subscription
Visit Optimizer is a premium add-on feature to the core AlayaCare Cloud platform. Pricing is enterprise-based and not publicly disclosed; prospective customers must contact sales for a quote.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Automating Vacant Visit Scheduling in Home CareOptimizing Workforce Efficiency and UtilizationImproving Caregiver Retention and SatisfactionReducing Operational Costs (Mileage & Admin Time)

INTEGRATIONS

EMR/EHR SystemsBilling SystemsPayroll SolutionsTelehealth PlatformsCaredoveWorkato

COMPLIANCE & SECURITY

Compliance:
HIPAAHITECHSOC 1 (Type 2)SOC 2 + HITRUST CSFPIPEDAAustralian Privacy Act
Security Features:
  • 🔒Multi-factor authentication (MFA)
  • 🔒AES-256 Encryption at Rest
  • 🔒TLS 1.2 Encryption in Transit
  • 🔒Role-based Access Control
  • 🔒Data Segregation

SUPPORT & IMPLEMENTATION

Support: email, phone, community, knowledge_base
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Drastically reduces time to fill vacant visits (from hours to minutes)
  • +Significantly reduces mileage and travel costs through route optimization
  • +Improves caregiver retention by ensuring balanced workloads and fair assignments
  • +Leverages advanced AI/ML for highly accurate and contextual matching
  • +Ensures continuity of care by matching best-fit providers
✗ Cons:
  • -Requires an existing subscription to the core AlayaCare Cloud platform
  • -General platform reviews suggest weaknesses in EVV compliance features (compared to competitors)
  • -General platform reviews indicate a more complex setup experience (compared to competitors)
  • -General platform reviews note some limitations in EHR integration

ABOUT ALAYACARE

BROWSE SOFTWARE IN SCHEDULING AND ROUTING OPTIMIZATION