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Homecare Homebase

by Homecare Homebasehchb.com
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OVERVIEW

Comprehensive cloud-based Electronic Health Record (EHR) solution for home health, hospice, and personal care agencies.

Homecare Homebase (HCHB) is the industry-leading, cloud-based Electronic Health Record (EHR) solution specifically designed for home health, hospice, and personal care agencies. The platform streamlines the entire workflow from patient intake and scheduling to clinical documentation, compliance, and revenue cycle management.

Key components include the core HCHB Platform, the mobile applications Mobile PointCare (for home health/hospice field staff on Android) and CareManager (for personal care field staff on iOS/Android), and the HCHB Intelligence Suite. The Intelligence Suite features advanced tools like Smart Scheduling (using algorithms to automate and optimize caregiver visits) , HCHB Analytics (for data-driven decision making) , and new AI-powered products such as Intake Central, Curate: Medications, and Predict: Hospitalization Risk .

HCHB is built with a strong emphasis on compliance, holding both HIPAA and HITRUST certifications . The system utilizes automated workflows and real-time updates to ensure regulatory adherence and defensible documentation, which is critical for Medicare and managed care patients . The software is primarily targeted at medium to enterprise-level organizations, serving all ten of the top ten largest Home Health Agencies and eight of the top ten Hospice Agencies .

RATING & STATS

User Rating
2.7/5.0
51 reviews
Customers
1,000+
Founded
1999

KEY FEATURES

  • Electronic Health Record (EHR) & EMR
  • Revenue Cycle Management (RCM)
  • Smart Scheduling & Routing (AI-powered)
  • Mobile Point-of-Care Documentation (PointCare/CareManager)
  • Compliance Tracking & Automation (HIPAA/HITRUST)
  • HCHB Analytics & Intelligence
  • Intake Central (Automated Referral Management)
  • Predict: Hospitalization Risk (AI-powered)

PRICING

Model: enterprise
Quote-based. Pricing is not publicly disclosed and is typically high, involving significant initial setup and ongoing monthly fees, making it cost-prohibitive for smaller agencies.

TECHNICAL DETAILS

Deployment: saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Home Health Care ManagementHospice Care ManagementPersonal Care ServicesRevenue Cycle OptimizationRegulatory Compliance

INTEGRATIONS

Keragon (Automation)Excel Health (Performance Analytics)Payroll SystemsPharmacy SystemsGeneral Ledger SystemsPhysician & Facility EMRs

COMPLIANCE & SECURITY

Compliance:
HIPAAHITRUST
Security Features:
  • 🔒Single Sign-On (SSO)
  • 🔒Robust Security Measures
  • 🔒Data Encryption (in-transit and at-rest)

SUPPORT & IMPLEMENTATION

Support: email, phone, help desk, knowledge base, 24/7 support
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Comprehensive, all-in-one EHR platform for home-based care
  • +Strong regulatory compliance (HIPAA, HITRUST) and documentation enforcement
  • +Advanced AI and Smart Scheduling features for operational efficiency
  • +Market leader for large Home Health and Hospice agencies
  • +24/7 client services help desk
✗ Cons:
  • -Steep learning curve and perceived complexity by users
  • -High cost/enterprise-level pricing is prohibitive for small agencies
  • -Outdated user interface/design reported by some clinicians
  • -Documentation process can be time-consuming

ABOUT HOMECARE HOMEBASE

Other software by Homecare Homebase:
HCHB Smart Scheduling (Home Health & Home CareScheduling and routing optimization)

BROWSE SOFTWARE IN HOME HEALTH EHR