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MAK-SYSTEM

by MAK-SYSTEMmak-system.com
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OVERVIEW

Global leader in healthcare software for the end-to-end management of blood, plasma, tissue, and cell products, from donation to clinical application.

MAK-SYSTEM, founded in 1984, is a worldwide leader in Blood Management systems, supplying innovative, end-to-end digital solutions to optimize the collection, storage, and distribution of blood, plasma, tissue, and biologics for cell & gene therapies.

Their comprehensive software portfolio is modular and includes core products like eProgesa (Blood Establishment Computer System and Plasma Management), eTraceLine (Transfusion Management System), Cosmas/TCS (Cell and Tissue Therapy Orchestration Platform), and eDRM (Donor Relationship Management). The platform is designed to digitalize and automate the entire value chain, ensuring full traceability, efficiency, and safety for products of human origin.

MAK-SYSTEM's solutions are utilized by Blood Centers, Plasma Centers, Transfusion Services, Tissue Banks, and Cell & Gene Therapy Centers in over 35 countries, managing nearly 1 in 3 blood donations globally.

MAK.care, launched in 2022, is the company's global cloud platform for blood and biological products delivered as a managed service in partnership with AWS. This managed service model includes 24/7 global support, cybersecurity, encryption, backups, and disaster recovery, allowing clients to focus on their core business.

Key Capabilities:

  • End-to-end automation and traceability of blood, plasma, tissue, and cell products.
  • Donor recruitment, communication, and management (eDRM).
  • Integrated hospital transfusion management and laboratory services (eTraceLine).
  • Patient-centric platform for tissue, cell, and gene therapy supply chain orchestration (Cosmas).
  • Compliance with global regulatory standards (FDA, AABB, ISBT 128, etc.).

RATING & STATS

Customers
Global Leader (1 in 3 blood donations globally)
Founded
1984

KEY FEATURES

  • End-to-End Traceability (Vein-to-Vein)
  • Blood Establishment Computer System (BECS)
  • Plasma Management
  • Transfusion Management
  • Cell & Gene Therapy Orchestration (COI/COC)
  • Tissue Bank Management
  • Donor Relationship Management (eDRM)
  • Managed Cloud Service (MAK.care)
  • Regulatory Compliance Management

PRICING

Model: enterprise
Pricing is not publicly disclosed. Solutions are typically offered as a managed service (MAK.care) via a long-term contract (e.g., 10 years) with a transaction fee or subscription model.

TECHNICAL DETAILS

Deployment: cloud, saas, on_premise, hybrid
Platforms: web, windows
🔌 API Available

USE CASES

Blood Center ManagementPlasma Collection and ProcessingHospital Transfusion ServicesTissue Banking and TransplantationCell and Gene Therapy Supply Chain ManagementDonor Recruitment and Retention

INTEGRATIONS

Amazon Web Services (AWS)EHR Systems (via API)MES Systems (via API)Logistic Providers (via API)Lab and Manufacturing Devices

COMPLIANCE & SECURITY

Compliance:
FDA 510(k) Clearance (eProgesa)European MDR (CE-Mark)AABB StandardsFACT StandardsJACIE StandardsISBT 128
Security Features:
  • 🔒24/7 Managed Security Operations Center
  • 🔒Encryption (Data and Backups)
  • 🔒Disaster Recovery
  • 🔒Advanced Authentication Methods
  • 🔒Advanced Threat Protection Policies
  • 🔒Daily Backups

SUPPORT & IMPLEMENTATION

Support: 24/7 support, email, phone, post-go-live support, incident management
Implementation Time: > 3 months
Target Company Size: enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +World leader in blood management with nearly 40 years of experience.
  • +Comprehensive, end-to-end solutions for the entire blood/biologics supply chain.
  • +High level of compliance with major global regulatory bodies (FDA, AABB, etc.).
  • +MAK.care offers a secure, scalable, and fully managed cloud service (SaaS/MSP).
  • +Solutions handle large-scale operations (up to 6 million products/year).
✗ Cons:
  • -Pricing is not transparent or publicly available (enterprise model).
  • -Implementation is complex and long (multi-gate project).
  • -Limited public-facing reviews and ratings available.
  • -Primarily focused on blood, plasma, tissue, and cell products (niche focus).

TRY IT OUT

ABOUT MAK-SYSTEM