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ThoroughCare

by ThoroughCarethoroughcare.net
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OVERVIEW

Comprehensive digital care coordination software for value-based care programs like CCM, RPM, and AWV, featuring AI, analytics, and EHR integration.

ThoroughCare is an end-to-end digital care coordination solution that empowers healthcare providers to succeed in value-based care models. The cloud-based SaaS platform supports a holistic approach to patient care management, including Chronic Care Management (CCM), Remote Patient Monitoring (RPM), Annual Wellness Visits (AWV), Behavioral Health Integration (BHI), Principal Care Management (PCM), and Transitional Care Management (TCM). The software is designed to streamline clinical workflows, maximize Medicare reimbursements, and enhance patient engagement. Key capabilities include a CareCo AI co-pilot for automating call transcriptions and suggesting care plan goals, bi-directional EHR integration with major systems like Epic and athenahealth, and a secure Mobile Patient App for two-way, HIPAA-compliant communication. The platform also features robust analytics for tracking operational, financial, and clinical performance metrics, as well as automated CPT coding for simplified billing. It is NCQA Prevalidated for Population Health Management, ensuring alignment with evidence-based quality standards. The solution is utilized by over 700 providers, including physician groups, health systems, and Accountable Care Organizations, to improve patient outcomes and operational efficiency.

RATING & STATS

User Rating
4.7/5.0
15 reviews
Customers
700+
Founded
2013

KEY FEATURES

  • AI Co-Pilot for Care Coordination
  • Automated CPT Coding and Billing
  • Bi-directional EHR Integration
  • Remote Patient Monitoring (RPM) Device Integration
  • ThoroughCare Analytics and Reporting
  • HIPAA-Compliant Secure Text Messaging
  • Customizable Care Plan Templates
  • Mobile Patient App

PRICING

Model: subscription
Subscription-based with a per-patient, per-month fee structure. Pricing can vary based on features and patient volume, with a low-end estimate of $0.99 to $8 per managed patient per month for software only. There may be additional charges for add-ons like SMS, calls, or the mobile app license.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Chronic Care Management (CCM)Remote Patient Monitoring (RPM)Annual Wellness Visits (AWV)Behavioral Health Integration (BHI)Transitional Care Management (TCM)Principal Care Management (PCM)Value-Based Care Reimbursement Maximization

INTEGRATIONS

athenahealthEpicAdvancedMDDrChronoElationgGastroMEDENTPointClickCareVeradigmBlackBox RPMBodyTraceDexcomSMARTMETERTenoviValidicWebMD IgniteRingCentral

COMPLIANCE & SECURITY

Compliance:
HIPAANCQA Prevalidated (Population Health Management)
Security Features:
  • 🔒Data Encryption
  • 🔒Firewalls
  • 🔒Information Access Controls
  • 🔒HIPAA-Compliant Messaging

SUPPORT & IMPLEMENTATION

Support: email, phone
Implementation Time: < 1 week
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +User-friendly and easy-to-navigate interface for clinicians
  • +Strong bi-directional integration with major EHR systems
  • +AI-powered features (e.g., call transcription, goal suggestions) to increase efficiency
  • +Automated CPT coding to maximize Medicare reimbursement and simplify billing
  • +Comprehensive support for multiple value-based care programs (CCM, RPM, AWV, etc.)
✗ Cons:
  • -Pricing structure may involve additional fees for basic add-ons like the mobile app license, SMS, and calls
  • -Customer support response time can be slow (up to three days) compared to competitors

ABOUT THOROUGHCARE