Eccovia, now a CaseWorthy Company, provides innovative case management and data analytics solutions primarily through its ClientTrack platform, which is designed for health and social services agencies, Accountable Care Organizations (ACOs), Managed Care Organizations (MCOs), and government programs. The software's core mission is to enable a "Whole Person Care" model by breaking down data silos between primary care, behavioral health, and social services providers.
Key Features and Capabilities:
- Intelligent Case Management: Offers a comprehensive platform from client intake to exit, including service planning, goal setting, and logic-driven workflows.
- Care Coordination: Facilitates closed-loop referrals and a single source of truth to link all providers and match clients to needed services.
- Robust Reporting & Analytics: Includes hundreds of pre-built reports for compliance (e.g., HUD reports like CAPER and APR) and powerful ad hoc reporting tools (Data Explorer, SQL query access).
- Configurability: Features a Designer Toolset that allows system administrators to modify the system—including forms, workflows, and functionality—without needing to write code.
- Interoperability: Supports seamless integration with third-party systems, including Health Information Exchanges (HIEs) and Electronic Health Records (EHRs), utilizing standards like Fast Healthcare Interoperability Resources (FHIR).
- Integrated Billing: Automates billing processes to ensure accuracy and compliance with healthcare regulations.
Target Users and Use Cases: Eccovia's ClientTrack is used by state and county health and human service agencies, Medicaid Waiver programs, and community-based providers. Specific use cases include:
- Homeless Management Information System (HMIS)
- Refugee Resettlement
- Victim Services Providers
- Food and Nutrition Services
- Behavioral Health
- Whole Person Care and Care Coordination
The platform is hosted in the Microsoft Azure Government Cloud, offering a 100% mobile responsive web application for access anywhere, anytime.