TherapyNotes is a comprehensive, web-based Electronic Health Records (EHR) and practice management system designed specifically for behavioral health professionals, including psychologists, therapists, psychiatrists, and social workers. The platform provides a single, streamlined solution for managing all aspects of a practice.
Key Features and Capabilities:
- Documentation: Offers powerful, form-based notes (e.g., progress notes, treatment plans) designed specifically for behavioral health workflows, with optional AI-powered note assistance.
- Scheduling: Includes a streamlined scheduling system, a personal to-do list that automatically generates tasks, and a custom client portal (TherapyPortal.com) for secure client self-scheduling.
- Billing: Features robust billing capabilities, including electronic insurance claims (EDI), ERA payment posting, and integrated credit card processing.
- Telehealth: Provides a HIPAA-compliant telehealth platform, with a basic plan included in the subscription and a premium option for multi-client sessions and high-definition video.
- Client Portal: Enables clients to manage appointments, complete intake forms, sign documents, and access telehealth sessions securely.
Target Users and Value Proposition: TherapyNotes is suitable for a wide range of practice sizes, from solo practitioners and startups to large group and enterprise practices (30+ users). Its main value proposition is its combination of ease-of-use, comprehensive features, and industry-leading 24/7 phone and email customer support, allowing clinicians to spend less time on administrative tasks and more time with patients. The platform is highly focused on compliance and security.