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Exym

by Exymexym.com
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OVERVIEW

Comprehensive, cloud-based EHR software solution designed specifically for behavioral health agencies to simplify billing, documentation, and case management.

Exym is a leader in cloud-based Electronic Health Record (EHR) software for behavioral health agencies, trusted for over 20 years, having been founded in 2004. It is designed to simplify and automate billing, documentation, telehealth, analytics, and case management processes, empowering providers to improve client outcomes, manage revenue cycles, and increase agency efficiency.

The software is particularly well-suited for agencies in California, including those in Los Angeles County, as it has a dedicated focus on monitoring and ensuring compliance with state and county requirements like CalAIM and Medi-Cal billing. Key features include integrated claims processing with best-in-class Electronic Data Interchange (EDI) capability for State and County systems (like LA County IBHIS), customizable clinical documentation templates, a HIPAA-compliant telehealth platform (Exym Engage, partnered with Zoom), a client/patient portal, comprehensive scheduling, and an Analytics Module for data-driven decisions and reporting.

Exym is HIPAA compliant, ONC Certified, and Meaningful Use Certified, ensuring secure management of patient data with features like 256-Bit Encryption and Multi-Factor Authentication (MFA). The platform is scalable for healthcare practices of all sizes, including behavioral health providers, foster care providers, residential providers, substance abuse providers, and schools.

RATING & STATS

User Rating
4.5/5.0
44 reviews
Customers
100+
Founded
2004

KEY FEATURES

  • Integrated Claims Management & Billing (EDI, Medi-Cal, IBHIS)
  • Customizable Clinical Documentation Templates
  • HIPAA-Compliant Telehealth (Exym Engage)
  • Compliance Tracking (CalAIM, State/County Regulations)
  • Client/Patient Portal & Self-Service Portal
  • Comprehensive Scheduling & Appointment Management
  • Analytics & Reporting Module
  • E-Prescribing Integration

PRICING

Model: enterprise
Custom pricing based on two plans: Exym Core EHR (per month fee) and Custom Set Up (one-time cost based on agency size and complexity). Contact sales for a custom quote.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web
🔌 API Available

USE CASES

Behavioral Health AgenciesFoster Care Case ManagementResidential Treatment ProgramsSubstance Use Disorder TreatmentSchool Mental Health Services

INTEGRATIONS

e-prescribing servicesState and County EDI Systems (e.g., LA County IBHIS, Medi-Cal)Zoom (for Telehealth)Eleos Health (for clinical documentation automation)

COMPLIANCE & SECURITY

Compliance:
HIPAAONC CertifiedMeaningful Use Certified
Security Features:
  • 🔒Multi-Factor Authentication (MFA)
  • 🔒256-Bit Encryption (in transit and at rest)
  • 🔒Frequent Penetration Testing
  • 🔒Configurable Permissions for Staff

SUPPORT & IMPLEMENTATION

Support: email, phone, technical support, training
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Deep specialization and compliance for California/LA County behavioral health (CalAIM, Medi-Cal, IBHIS)
  • +Intuitive user interface and simple navigation
  • +Strong, responsive customer support (95% of tickets answered within 1 hour)
  • +High reliability (99% uptime)
✗ Cons:
  • -Pricing is not transparent/publicly disclosed
  • -User reports of missing autosave feature on certain forms
  • -Primarily focused on California, potentially less suitable for other regions

TRY IT OUT

ABOUT EXYM

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