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Sentrics Engage

by Sentrics
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OVERVIEW

A whole-health resident engagement platform for senior living communities, delivered via in-room TV, mobile app, and web portal.

Sentrics Engage is a core component of the Sentrics360 suite, designed specifically for senior living communities to enhance resident engagement, satisfaction, and overall well-being. The platform delivers tailored communication and interactive content to residents, families, and staff through multiple endpoints, including in-room resident TVs, a senior-friendly mobile app (iOS and Android), digital signage, and a web portal.

Key Benefits:

  • Enhanced Resident Well-being: The platform supports whole-health engagement with MIND (e.g., Mood Tunes, Mindset content), BODY (e.g., senior-safe exercises, activity registration), and SPIRIT applications.
  • Streamlined Communication: It features a proprietary Content Manager (CMS) that allows staff to effortlessly deliver important content, such as interactive calendars, daily menus, photo galleries, and real-time alerts, to the right audience on the right device.
  • Data-Driven Insights: Engage captures data points on resident habits and participation, which, when integrated with the Sentrics360 suite, provides actionable insights to caregivers and clinical teams to inform care decisions and support proactive interventions.
  • Family Connection: The mobile app provides families with real-time updates on their loved one's engagement and access to community events, fostering greater peace of mind and transparency.

Target Users & Use Cases:

  • Target Users: Senior Living Community Staff (Engagement Directors, Clinical Teams), Residents, and Residents' Families.
  • Use Cases: Community activity registration, real-time community announcements, on-demand senior exercise classes, in-room telehealth access, and attendance tracking for compliance and engagement optimization.

RATING & STATS

Customers
7,500+
Founded
2016

KEY FEATURES

  • In-Room Interactive TV Interface
  • Resident, Family, and Staff Mobile App
  • Content Management System (CMS)
  • Interactive Activity Calendars and Dining Menus
  • Real-Time Alerts and Announcements
  • Voice Assistance
  • Data Analytics and Attendance Tracking
  • Telehealth Integration Capability

PRICING

Model: enterprise
Pricing is not publicly disclosed. It is part of the Sentrics360 suite and is available upon request for a quote or demo.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android, in-room-tv
📱 Mobile Apps🔌 API Available

USE CASES

Enhancing Resident Engagement and SatisfactionStreamlining Community-Wide CommunicationSupporting Resident Whole-Health (Mind, Body, Spirit)Providing Data-Driven Insights for Proactive Care

INTEGRATIONS

EHR PlatformsPoint of Sale (POS) SystemsTelehealth Services

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Encryption
  • 🔒Access Controls

SUPPORT & IMPLEMENTATION

Support: phone, email, client support
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Integrated platform across multiple devices (TV, mobile, web)
  • +Designed specifically for the senior living demographic (senior-friendly interface, voice control)
  • +Captures engagement data to inform care decisions and track trends
  • +Connects residents, families, and staff on a single system
✗ Cons:
  • -Pricing is not publicly available (Enterprise model)
  • -Requires integration with in-room TV systems for full functionality
  • -Limited public reviews and ratings available

TRY IT OUT

ABOUT SENTRICS

BROWSE SOFTWARE IN FAMILY COMMUNICATION PORTALS