ECP (Extended Care Professional, LLC) is a comprehensive, all-in-one, cloud-based software platform tailored for assisted living, senior living, long-term care, and Intellectual and Developmental Disabilities (IDD) communities. The platform is trusted by over 8,000 communities nationwide and is compliant in all 50 states.
Key Modules and Capabilities:
- eMAR (Electronic Medication Administration Record): Ensures accurate medication management with built-in safety checks, automated reminders, and real-time documentation. It integrates with over 650 LTC pharmacy partners for streamlined order updates via HL7.
- EHR and Care Plans: Centralizes resident health records, assessments, and care plans. It automates task lists and provides caregivers with real-time access to critical information for personalized care.
- CRM (Customer Relationship Management): Simplifies resident acquisition by managing leads, automating marketing, tracking occupancy, and facilitating the Move-In process with digital signatures and document uploads.
- Billing: Automates invoicing, tracks payments, and improves financial transparency by capturing rent, level-of-care, and single charges, with the ability to export data to existing general ledger software.
Technical and Operational Highlights:
The software is designed for ease of use, enabling quick staff training and is accessible via a platform-independent web interface and a mobile application for iOS and Android. The mobile app features offline charting with exclusive sync technology for areas with poor Wi-Fi connectivity. ECP offers a robust API (REST and Webhook) for custom integrations and data exchange, and maintains high security and compliance standards, including SOC 2 Type II and ONC Certified HIT.