WhiteSpace Health is an AI-driven Revenue Intelligence Platform designed to transform Revenue Cycle Management (RCM) and operational performance for healthcare providers, including medical practices, hospitals, health systems, and billing companies. The platform is a cloud-based (SaaS) business intelligence solution built on Microsoft Azure. It unifies disparate data from across the organization—including EMRs, claims, financial systems, and surveys—into a secure, scalable health data warehouse.
The platform utilizes descriptive, prescriptive, and predictive analytics, machine learning (ML), and AI to deliver over 250 dynamic Key Performance Indicators (KPIs). A core value proposition is the provision of guided, actionable steps to quickly resolve claims, accelerate cash collections, and fix upstream denial issues, thereby reducing write-offs and improving first-pass clean claims rates.
Key capabilities include a Revenue Cycle module, an Operations module for cost reduction and efficiency, and AI-Powered Cost Estimation to enhance patient price transparency and reduce billing disputes. The platform is noted for its rapid implementation, with most practices up and running in as little as 30 to 45 days, and an intuitive user interface that minimizes end-user training. It supports seamless integration with over 30 EHR and PM systems using standards-based methods like FHIR APIs, HL7, and RESTful APIs.
