McKinsey Healthcare Industry Analysis - Future Sources of Hospital Profit

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@ahealthcarez

Published: May 20, 2021

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This video provides an in-depth analysis of shifting dynamics within the healthcare provider landscape, drawing heavily on a McKinsey & Company research report titled "The Evolution of Healthcare Provider Profit Pools." The speaker, Dr. Eric Bricker, uses the report's findings to highlight a crucial trend: the majority of future profit growth for healthcare providers is moving outside of traditional hospital settings. This shift is significant because the areas experiencing the highest growth are those fundamentally designed to decrease overall healthcare costs, creating a high-value proposition for patients and payers.

The core finding presented is that 55% of future healthcare profit growth (specifically analyzing the period through 2021) is projected to come from "non-hospital" providers. This substantial growth is concentrated in sectors such as onsite clinics, telehealth services, primary care providers (PCPs), behavioral health, retail physical and occupational therapy (PT/OT), home health, independent Ambulatory Surgery Centers (ASCs), and independent dialysis centers. The underlying rationale for this growth is that these services offer higher value by reducing the utilization of expensive, hospital-based services or by preventing the need for them entirely. For example, home health is a cheaper location for care, and PT/OT serves as a cost-effective alternative to complex orthopedic surgeries.

Conversely, the report suggests that areas traditionally seen as cash cows for providers—such as freestanding emergency rooms (ERs), imaging centers, labs, and skilled nursing facilities—are projected to see the least amount of profit growth. The speaker notes that these sectors have, to a certain extent, become saturated or "burned out" after years of aggressive expansion. However, the analysis concludes with a critical warning: the high-profit growth areas (telehealth, onsite clinics, etc.) present a major acquisition opportunity for large hospital systems.

The speaker emphasizes that if these cost-effective providers are acquired by hospitals, their core value proposition—cost reduction—is often negated. The acquisition creates a "referral opportunity," allowing the hospital system to funnel patients from the low-cost entry point (like an onsite clinic) into high-cost services (surgeries, imaging, lab work) within the hospital network. A specific case study is shared involving a major client with an employer health plan whose hospital-owned onsite clinic became a huge cost driver because it actively drove patient volume to the expensive hospital system, effectively "feeding the beast" rather than reducing costs. The central takeaway is that for these innovative, cost-saving providers to maintain their value, they must remain independent of large hospital systems.

Key Takeaways: • Shifting Commercial Focus: Pharmaceutical and life sciences companies must recognize that over half of the provider profit growth is occurring in non-hospital settings (55% of growth). Commercial operations strategies, sales force targeting, and resource allocation must pivot toward high-growth areas like telehealth, PCP networks, and home health agencies. • Telehealth as a Profit Engine: Telehealth is identified as a significant area of provider profit growth, reinforcing the need for life sciences firms to invest in digital engagement strategies, remote patient monitoring, and AI-powered solutions (like Medical Info Chatbots) that integrate seamlessly into virtual care pathways. • Cost-Effectiveness Drives Value: The high-growth sectors (e.g., onsite clinics, behavioral health, independent ASCs) are successful because they offer a value proposition centered on decreasing utilization and price compared to traditional hospital care, aligning with payer and employer demands for lower costs. • Risk of Hospital Acquisition: A critical warning is issued regarding the acquisition of cost-effective providers by hospital systems. When acquired, these entities often transition from cost-reducers to referral engines, increasing overall healthcare costs for employers and patients by funneling volume to high-cost hospital services. • Due Diligence on Provider Ownership: Companies engaging with non-hospital providers (e.g., for co-promotion or sales targeting) must conduct due diligence on ownership structure. If a seemingly independent clinic or ASC is owned by a local hospital system, it may be a warning sign that the facility's primary goal is volume generation rather than cost containment. • Focus on Prevention and Alternatives: The market is rewarding providers focused on preventative care (PCPs, behavioral health) and alternatives to expensive procedures (PT/OT as an alternative to orthopedic surgery), suggesting that pharmaceutical products supporting these non-acute care settings will gain strategic importance. • Declining Profit Pools in Traditional Cash Cows: Freestanding ERs, imaging centers, and labs are seeing decreased profit growth, indicating that the market for high-volume, high-margin ancillary services is becoming saturated or facing increased scrutiny from payers. • The "Referral Opportunity" Pitfall: Hospital systems leverage acquired primary care and specialty clinics to create internal referral loops, ensuring that complex and expensive procedures remain within their network, which negates the original cost-saving benefit of the acquired entity. • Strategic Importance of Independence: For providers to deliver higher value (lower cost, higher quality), they often need to remain independent of large hospital systems that are incentivized to maximize utilization of their high-cost assets.

Tools/Resources Mentioned:

  • McKinsey & Company Research Report: "The Evolution of Healthcare Provider Profit Pools"

Key Concepts:

  • Profit Pools: Refers to the total amount of profit available in a specific industry segment or sector. The video analyzes the shifting distribution of these profits within the healthcare provider market.
  • Non-Hospital Providers: Healthcare facilities and services that operate outside of traditional inpatient hospital settings, including telehealth, onsite employer clinics, independent Ambulatory Surgery Centers (ASCs), and specialized centers like dialysis facilities.
  • Referral Opportunity (Feed the Beast): The strategy employed by integrated hospital systems where they acquire lower-cost entry points (like PCPs or clinics) specifically to generate internal referrals for their high-cost services (e.g., surgery, imaging, inpatient stays), thereby maximizing system-wide revenue and utilization.

Examples/Case Studies:

  • Hospital-Owned On-Site Clinic: The speaker shared a specific example involving a client with over 10,000 employees who had an on-site clinic owned by a local hospital system. Despite the clinic's presence, it became a major cost driver for the employee health plan because the clinic actively drove patient volume to the hospital for expensive procedures, imaging, and lab work.