Iris Telehealth is a virtual-first behavioral health company that partners with healthcare organizations, including health systems, Community Mental Health Centers (CMHCs), Community Health Centers/FQHCs, and Certified Community Behavioral Health Clinics (CCBHCs), to deliver quality, sustainable telepsychiatry services. The company's mission is to bridge behavioral health care gaps by providing a seamless, long-term solution across all care settings, patient cohorts, and acuity levels, from pediatric to geriatric and low acuity therapy to high acuity psychiatry.
Key Offerings and Capabilities:
- Virtual Clinic: A comprehensive care model that seamlessly integrates with existing workflows to fill behavioral health gaps. It provides patient-centered care, provider support, and technology integration.
- Iris Insights: An AI-enabled platform integrated within the Virtual Clinic model that leverages data-driven insights to optimize the financial, clinical, and operational aspects of a behavioral health strategy. Modules include a Behavioral Health Command Center and Revenue Cycle Analytics & Benchmarking.
- Telepsychiatry Services: Offered in three key models: On-Demand Services (often for ED support), Bridge Care Services (to accelerate access and fill gaps), and Scheduled Services (for consistent, long-term care in outpatient clinics, inpatient units, etc.).
- Technology Integration: The platform is technology-agnostic and designed to integrate with the partner's existing Electronic Medical Record (EMR)/Electronic Health Record (EHR) and e-prescription tools. Providers use Virtual Private Networks (VPNs) and HIPAA-compliant video conferencing applications (like VSee or Polycom) to ensure secure and seamless remote access.
Iris Telehealth is committed to quality, demonstrated by its Joint Commission accreditation for behavioral health since 2019.