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NeuroFlow

by NeuroFlowneuroflow.com
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OVERVIEW

A digital health platform for healthcare organizations to integrate behavioral health through remote patient monitoring and risk stratification.

NeuroFlow is a HIPAA-compliant, cloud-based digital health platform that enables healthcare providers, health plans, and government organizations to integrate behavioral health into the continuum of care. The platform is designed to ease provider workload, improve patient access and outcomes, and support the implementation of value-based care models.

Product Overview & Key Benefits The core offering is a suite of tools that supports remote monitoring and behavioral health integration across various settings, including primary care, psychology, and pain management. The platform uses a data-driven feedback loop, collecting patient-generated data via a consumer-facing app (Onward by NeuroFlow) and feeding it into a provider-facing web platform.

Key benefits include:

  • Improved Outcomes: Helps patients achieve clinical response (e.g., 50% reduction in depression/anxiety symptoms) within 4-8 months.
  • Cost Reduction: Reduces high-cost utilization like Emergency Department visits.
  • Risk Management: Utilizes AI and Natural Language Processing (NLP) to risk stratify patient populations in real-time, identifying high-risk cases like suicidal ideation that might be missed by conventional screening.
  • Workflow Augmentation: Seamlessly integrates with existing EHR/EMR systems to streamline clinical workflows and facilitate reimbursement for collaborative care codes.

Main Features and Capabilities

  • Remote Patient Monitoring (RPM): Continuous, real-time data collection from patients' self-assessments and device tracking.
  • Risk Stratification & Triage: AI-powered severity scoring and analytics to direct patients to the appropriate level of care.
  • Patient Engagement Platform (Onward by NeuroFlow): Consumer-centric app with evidence-based self-care activities (journals, videos, breathing guides), mood/sleep/pain tracking, and a redeemable rewards system for engagement.
  • Clinical Decision Support: Provider-facing dashboards with actionable insights and performance frameworks.
  • Suicide Prevention & Response Services: High-touch intervention services staffed by trained coordinators for individuals flagged as high-risk.

Target Users and Use Cases

  • Target Users: Health Systems (ACOs, IDNs), Health Plans (Payers), Federal Government, and Behavioral Health Providers.
  • Use Cases: Integrated Behavioral Health (IBH), Collaborative Care Model (CoCM), Remote Patient Monitoring (RPM), Population Health Management, Suicide Prevention, and Measurement-Based Care.

RATING & STATS

User Rating
4.7/5.0
1281 reviews
Customers
500+
Founded
2017

KEY FEATURES

  • Remote Patient Monitoring (RPM)
  • AI-Powered Risk Stratification
  • Seamless EHR/EMR Integration (Epic App Orchard)
  • Patient Engagement & Rewards System
  • Suicide Ideation Response Services
  • Measurement-Based Care Tools
  • Clinical Decision Support Dashboards

PRICING

Model: subscription
Starting at: USD 39.00
Subscription plans are available, starting at $39-$50 per user per month for smaller organizations, with custom Enterprise pricing for large health systems, payers, and government entities. Implementation costs are separate and variable.

TECHNICAL DETAILS

Deployment: cloud, saas, hybrid
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Integrated Behavioral Health (IBH)Collaborative Care Model (CoCM)Population Health ManagementSuicide PreventionPain ManagementValue-Based Care Optimization

INTEGRATIONS

Epic EHREHR/EMR SystemsCare Management Tools

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Encryption (SSL/TLS)
  • 🔒Multi-Factor Authentication (MFA)
  • 🔒Data Encrypted at Rest
  • 🔒FedRAMP-Compliant AWS Infrastructure

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Deep integration of behavioral health into primary care workflows.
  • +High-touch intervention services for suicide ideation (Response Services).
  • +Seamless integration with major EHRs like Epic.
  • +Robust, real-time analytics and risk stratification using AI/NLP.
  • +Strong patient engagement driven by a rewards system.
✗ Cons:
  • -Patient-facing app (Onward) requires an invitation from a provider/plan.
  • -Pricing for enterprise solutions is not publicly transparent.
  • -Implementation can be a significant upfront cost for large organizations.
  • -Limited public user reviews on major platforms (G2/Capterra) for the provider-side platform.

ABOUT NEUROFLOW

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