Hushmail Forms is a secure, web-based form builder and e-signature solution that is an integral part of the Hushmail for Healthcare service. It is specifically designed for healthcare professionals, including therapists, counselors, and small group practices, to ensure compliance with privacy regulations like HIPAA.
Product Overview and Key Benefits
Hushmail Forms allows practitioners to collect sensitive client information, including intake details, medical history, and e-signatures, securely and conveniently. The forms are automatically encrypted, supporting HIPAA compliance with a signed Business Associate Agreement (BAA) provided with all healthcare plans. The primary benefit is simplifying the administrative burden of paperwork while maintaining the highest level of security and compliance, all at an affordable price point for small practices. Form submissions are delivered directly to the user's secure Hushmail email inbox, often with a PDF copy attached for easy upload to an Electronic Health Record (EHR) system.
Main Features and Capabilities
- HIPAA-Compliant Encryption: All form submissions are automatically encrypted using the same TLS and OpenPGP encryption as Hushmail email.
- E-Signatures: Forms are e-signable, complying with ESIGN and UETA standards.
- Drag-and-Drop Form Builder: A user-friendly interface allows for easy creation of custom forms from scratch or by modifying pre-built templates.
- Scorable Assessments: Includes templates for common mental health and clinical questionnaires (e.g., PHQ-9, GAD-7, DASS) that automatically calculate scores upon submission.
- Conditional Logic: Forms can be made 'smart' to show or hide questions based on previous answers, streamlining the client experience.
- PDF Export for EHR: Submissions include a PDF attachment for simple manual upload into any practice management or EHR software.
- Form Templates: A library of popular healthcare and mental health form templates is available.
- Done-for-You Service: Customer Care offers to build custom web forms from a client's paper or PDF forms for a small fee.
Target Users and Use Cases
Hushmail Forms is primarily targeted at solo practitioners and small to medium-sized healthcare practices, especially those in behavioral health, optometry, dentistry, and physical therapy. Use cases include:
- Client Intake: Securely collecting new patient information and consent forms.
- Clinical Assessment: Administering and automatically scoring mental health and clinical screening tools (PHQ-9, GAD-7).
- Appointment Requests: Secure contact and scheduling forms for websites.
- Secure File Transfer: Forms designed to protect sensitive documents being shared with the practice.