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PointClickCare Mobile

by PointClickCarepointclickcare.com
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OVERVIEW

Mobile-enabled suite of applications for point-of-care documentation, medication management, and secure clinical communication in long-term and senior care settings.

PointClickCare Mobile is a suite of integrated, cloud-based mobile applications designed to empower care staff in long-term post-acute care (LTPAC) and senior living facilities. The core mobile solutions, such as Point of Care (POC) and Companion, allow caregivers to document activities of daily living (ADLs), vitals, and other critical resident data directly at the bedside or near the point of care, significantly improving the accuracy and timeliness of documentation.

Key capabilities include:

  • Real-Time Documentation: Capturing ADLs, vitals, and resident status updates in real-time on mobile devices (iOS and Android) and kiosks.
  • Medication Management: Integration with the eMAR (electronic Medication Administration Record) system for optimized medication distribution and documentation workflows.
  • Secure Communications: The Practitioner Engagement and Secure Conversations apps enable HIPAA-compliant text messaging, mobile patient chart access, and electronic order signatures for physicians and nurses.
  • Workflow Efficiency: Providing prioritized task lists and easy-to-follow workflows to streamline daily tasks for CNAs and nurses, reducing time spent on administrative work and increasing time for resident interaction.
  • Compliance & Financial Health: Accurate, real-time documentation ensures compliance with regulatory requirements (like MDS/CMS) and helps maximize reimbursement by accurately capturing all services delivered.

PointClickCare Mobile is part of the larger PointClickCare EHR platform, serving over 21,000 facilities in the North American senior care market.

RATING & STATS

User Rating
4.3/5.0
40 reviews
Customers
20,000+
Founded
1995

SCREENSHOTS

PointClickCare Mobile screenshot 1PointClickCare Mobile screenshot 2

KEY FEATURES

  • Point-of-Care Documentation (ADLs/Vitals)
  • Electronic Medication Administration Record (eMAR)
  • Secure Clinical Text Messaging (HIPAA-compliant)
  • Mobile Order Signatures for Practitioners
  • Prioritized Task Management and Workflow
  • Wound Care Documentation and Photo Capture
  • Real-time Dashboards and Reporting
  • Resident Photo Identification

PRICING

Model: subscription
PointClickCare operates on a quote-based, tiered subscription model, customized based on the organization's size, the number of users, and the specific modules (like Point of Care, Companion, etc.) required. The mobile apps are free to download but require a paid subscription to the core PointClickCare EHR platform to function.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Bedside Care Documentation and Data CaptureMedication Administration and DistributionInterdisciplinary Care Team CoordinationRegulatory Compliance and MDS SubmissionRevenue Capture for Ancillary Services

INTEGRATIONS

QuickMAR (Medication Management)HubSpot (CRM)Inovalon (Claims Management Pro)DocNow EHRRevSpring (Payments)TigerConnect (Clinical Communication)Updox (Patient Engagement)GEHRIMED (EHR)

COMPLIANCE & SECURITY

Compliance:
HIPAAONC CertifiedCMS Compliance
Security Features:
  • 🔒2FA
  • 🔒SSO
  • 🔒Role-Based Access Control (RBAC)
  • 🔒ePHI Storage Encryption
  • 🔒Secure Text Messaging

SUPPORT & IMPLEMENTATION

Support: email, phone, online knowledge base, dedicated account manager
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly intuitive and user-friendly interface for non-tech-savvy staff
  • +Enables quick, real-time documentation directly at the point of care
  • +Strong integration with the core EHR, eMAR, and other modules
  • +Reduces paper, ink, and filing costs, improving operational efficiency
  • +Facilitates HIPAA-compliant secure communication among care teams
✗ Cons:
  • -Can experience slow performance, particularly during peak hours
  • -Some users report customer support responsiveness can be slow
  • -Platform setup and implementation process can be complex
  • -Limited functionality for some roles (e.g., some apps are CNA-focused, not nurse-focused)
  • -Documentation can be repetitive at times

ABOUT POINTCLICKCARE

Other software by PointClickCare:
PointClickCare (Skilled Nursing Facilities (SNF)SNF-specific EHR and clinical documentation)
PointClickCare IPC (Skilled Nursing Facilities (SNF)Infection prevention and control)
PointClickCare PDPM Coach (Skilled Nursing Facilities (SNF)PDPM (Patient-Driven Payment Model) optimization)
PointClickCare Pharmacy (Skilled Nursing Facilities (SNF)Pharmacy and medication management)
PointClickCare eMAR (Assisted Living & Senior LivingMedication administration records (eMAR))