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PointClickCare PDPM Coach

by PointClickCarepointclickcare.com
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OVERVIEW

Real-time MDS guidance and reimbursement optimization software for Skilled Nursing Facilities (SNFs) under the Patient-Driven Payment Model (PDPM).

PointClickCare PDPM Coach is a specialized software module integrated into the PointClickCare Electronic Health Record (EHR) platform for Skilled Nursing Facilities (SNFs). It is specifically designed to help SNFs navigate the complexities of the Patient-Driven Payment Model (PDPM) to ensure optimal reimbursement, reduce audit risk, and improve documentation accuracy. The solution provides real-time, accurate guidance during the critical 5-day Admission Minimum Data Set (MDS) completion process. This helps staff align diagnoses and coding, minimizing rework and staff burnout while maximizing revenue capture. Customers have reported a significant average increase in Medicare revenue per patient day (PPD) and improved financial outcomes.

Key Capabilities:

  • Real-time MDS Guidance: Provides secure and accurate guidance for submissions, enabling timely and consistent MDS completion.
  • Reimbursement Optimization: Accurately forecasts and tracks PDPM reimbursement by resident, offering clear visibility into revenue capture and case mix index.
  • Automated Certification: Streamlines the collection and signing of Medicare A certifications and recertifications (Cert/Recert) using automated SMS messaging, replacing traditionally paper-driven processes.
  • Compliance & Training: Reinforces PDPM best practices and acts as a training tool for new and existing staff, helping to consistently document in alignment with PDPM requirements.
  • Integrated Workflow: Operates inside the PointClickCare EHR for SNF platform, providing a seamless, one-sign-on experience for MDS coordinators and the interdisciplinary team (IDT).

RATING & STATS

User Rating
4.3/5.0
Customers
10,000+
Founded
1995

KEY FEATURES

  • Real-time MDS Submission Guidance
  • PDPM Reimbursement Optimization & Forecasting
  • Automated Medicare A Certification (Cert/Recert via SMS)
  • 5-Day Admission MDS Completion Support
  • Diagnosis and Coding Alignment
  • Case Mix Index Visibility
  • Integrated EHR Workflow (One Sign-on)
  • Compliance and Audit Risk Reduction

PRICING

Model: enterprise
Pricing is not publicly disclosed. It is an add-on module to the PointClickCare EHR platform, typically utilizing an enterprise subscription model based on facility size or contracted beds.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web
🔌 API Available

USE CASES

Maximizing Patient-Driven Payment Model (PDPM) ReimbursementImproving Minimum Data Set (MDS) Documentation AccuracyStreamlining Medicare A Certification WorkflowsTraining Staff on PDPM Best PracticesReducing Administrative Burden for MDS Coordinators

INTEGRATIONS

PointClickCare EHR for SNF

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Multi-Factor Authentication (MFA)
  • 🔒Role-Based Access Control (RBAC)
  • 🔒IP Whitelisting
  • 🔒Encryption
  • 🔒Audit Trails

SUPPORT & IMPLEMENTATION

Support: email, phone, training, knowledge base
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Provides real-time, accurate guidance for complex PDPM coding.
  • +Proven to increase Medicare revenue PPD (customer reported $30+ average increase).
  • +Streamlines the paper-driven Medicare A certification process via automated SMS.
  • +Acts as a training tool to improve staff proficiency with PDPM requirements.
✗ Cons:
  • -Pricing is not publicly transparent (enterprise model).
  • -Requires use of the core PointClickCare EHR platform.
  • -General platform complexity can lead to repetitive documentation (inherited from the parent EHR).

TRY IT OUT

ABOUT POINTCLICKCARE

Other software by PointClickCare:
PointClickCare (Skilled Nursing Facilities (SNF)SNF-specific EHR and clinical documentation)
PointClickCare IPC (Skilled Nursing Facilities (SNF)Infection prevention and control)
PointClickCare Mobile (Skilled Nursing Facilities (SNF)Point-of-care documentation (mobile/tablet))
PointClickCare Pharmacy (Skilled Nursing Facilities (SNF)Pharmacy and medication management)
PointClickCare eMAR (Assisted Living & Senior LivingMedication administration records (eMAR))