Inovalon Payer Cloud

by Inovaloninovalon.com
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OVERVIEW

A cloud-based suite of software and analytics for health plans to improve outcomes across quality measurement, risk score accuracy, and value-based care.

The Inovalon Payer Cloud is a comprehensive, cloud-based suite of software solutions and analytics specifically designed for health plans (payers). Built on the Inovalon ONE® Platform, it transforms traditional, disconnected payer workflows into data-driven processes to support key organizational goals, including improving clinical quality metrics, risk score accuracy, and value-based care program management.

Key Features and Capabilities:

  • Converged Quality: Provides the market's leading HEDIS® certified engine for CMS, NCQA, and state data submissions, empowering teams with quality measurement software to manage and improve quality ratings.
  • Converged Risk: Offers advanced analytics and flexible member engagement solutions to ensure efficient and accurate documentation of member conditions, supporting risk adjustment programs (CMS-HCC, HSS-HCC, etc.) and audit readiness.
  • Converged Provider Enablement: Translates organizational goals to the provider point of care with shared insights into patient care quality, documentation, program performance, and utilization metrics to align health plans and providers in value-based care.
  • Converged Outreach: Consolidates all intervention activities and vendors to ensure members receive the right interaction at the right time, making member outreach easier and more patient-centric.
  • Inovalon Healthcare Data Lake: Provides a single source of truth to store, enrich, and analyze complex claims and clinical data, leveraging the company's extensive primary source healthcare dataset.
  • Electronic Record On Demand: Clinical data extraction software to access digital medical records rapidly, securely, and cost-effectively for use in quality and risk programs.

Target Users and Use Cases:

The primary target users are large to enterprise-level Health Plans and other Payer Organizations. Key use cases include Quality Measurement & Reporting (HEDIS/Star Ratings), Risk Score Accuracy & Adjustment, Value-Based Care Program Management, Population Health Analysis, and Member & Provider Engagement.

RATING & STATS

Customers
100+
Founded
1998

KEY FEATURES

  • Converged Quality (HEDIS/NCQA Reporting)
  • Converged Risk (Risk Adjustment/HCCs)
  • Converged Provider Enablement (Value-Based Care)
  • Converged Outreach (Member Engagement)
  • Inovalon Healthcare Data Lake
  • Electronic Record On Demand (MRR)
  • Real-Time Analytics and Dynamic Business Intelligence

PRICING

Model: enterprise
Pricing is not publicly disclosed; contact Inovalon sales for a custom quote based on the client's specific needs, size, and the suite of solutions required.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, windows, mac, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Quality Measurement & Reporting (HEDIS/Star Ratings)Risk Score Accuracy & AdjustmentValue-Based Care Program ManagementPopulation Health AnalysisMember & Provider Engagement

INTEGRATIONS

FHIR-based APIsEHR Systems (via API)PointClickCare Marketplace

COMPLIANCE & SECURITY

Compliance:
HIPAAHITRUSTSOC1 Type 2SOC2 Type 2NCQA HEDIS Measure CertificationCMS/State Regulations Compliance
Security Features:
  • 🔒SSO-ready
  • 🔒Multi-faceted security model
  • 🔒Data Encryption
  • 🔒Stringent Administrative, Technical, Physical, Privacy, and User Safeguard Policies

SUPPORT & IMPLEMENTATION

Support: phone, online support, 24/7 live support
Implementation Time: 1-3 months
Target Company Size: enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Ranked #1 Payer Technology and Data Platform by Black Book Research for four consecutive years.
  • +Integrated SaaS suite built on the Inovalon ONE® Platform for seamless data flow.
  • +Industry-leading analytics and extensive primary-source healthcare dataset.
  • +Strong focus on regulatory compliance (HEDIS, Risk Adjustment, HIPAA).
  • +Comprehensive set of converged solutions addressing core payer functions.
✗ Cons:
  • -Pricing is not publicly transparent (Enterprise model).
  • -Some users of the parent platform have reported challenges with cloud migration and customer support during transition periods.
  • -Limited public user reviews and ratings on major software comparison sites.

ABOUT INOVALON

Other software by Inovalon:
Converged Quality (Population Health ManagementQuality measure reporting)
Inovalon MDS Intelligence (Skilled Nursing Facilities (SNF)MDS 3.0 assessment tools)
Inovalon ONE Platform (Payers, Health Plans & Population HealthValue-based contracting and analytics)
Inovalon Patient Finder (Clinical Trial Matching for Cancer PatientsReal-time eligibility assessment)
Inovalon Patient Payment (Medical Billing & Claims ManagementPatient payment plans and financing)

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