AbbaDox CareFlow is a comprehensive, cloud-native Radiology Information System (RIS) and Patient Engagement suite purpose-built to optimize operations for outpatient imaging centers, hospitals, and radiology practices. The platform is designed to automate the entire patient journey from the initial referral to final results distribution, aiming to reduce manual errors, accelerate report turnaround, and improve patient experience.
Key Features and Capabilities:
- AI-Powered Automation: Includes FaxAI for instant, auto-indexed order intake and appointment creation, and Voice AI for 24/7 automated patient self-scheduling via SMS, significantly cutting down on phone tag and manual data entry.
- Radiologist Workflow: Features an advanced reporting suite with AI-powered dictation, real-time Relative Value Unit (RVU) analytics, and smart templates for structured reporting. It includes integrated critical and incidental findings management.
- Patient Engagement: Offers paperless digital check-in via mobile e-forms, a self-service patient portal for scheduling and payments, and HIPAA-compliant two-way SMS communication for reminders and confirmations.
- Interoperability: Built on open standards, the platform supports seamless integration with various systems, including PACS, EHRs, and billing systems, utilizing protocols like HL7 and DICOM.
- Compliance & Security: Provides enterprise-grade security with HIPAA and SOC 2 Type certifications, along with features like end-to-end encryption and multi-factor authentication.
AbbaDox is a Software-as-a-Service (SaaS) solution that minimizes the IT footprint by operating as a fully cloud-native workflow, eliminating the need for extensive on-premise hardware and server maintenance.