ComplianceQuest is an AI-powered Digital Quality+ Platform that unifies Product Lifecycle Management (PLM), Enterprise Quality Management Systems (EQMS), Environmental Health & Safety (EHS), and Supplier Relationship Management (SRM) into a single, connected, cloud-based solution. Built natively on the secure and scalable Salesforce platform, it is designed for businesses of all sizes, with a strong focus on medium to large enterprises in highly regulated industries such as Life Sciences, MedTech, and Manufacturing.
The platform's core value proposition is to transform the fragmented 'Middle Office' (operational execution) by integrating critical functions, eliminating data silos, and enabling a single source of truth for quality and compliance data.
Key features and capabilities include:
- Quality Management (EQMS): Audit Management, CAPA, Change Management, Complaints Management, Non-Conformance, Risk Management.
- Product Management (PLM): Design Quality, Requirements Traceability, Product Risk.
- Safety Management (EHS): Incident Management, Permit to Work, Sustainability, Chemical Management.
- Supplier Management (SRM): Supplier Management, Non-conformance, Supplier Performance Management.
- Compliance: Document and Learning Management, Training Management (LMS), and Electronic Signatures (eSig) compliant with FDA 21 CFR Part 11.
ComplianceQuest is pre-validated and easy to implement, leveraging AI-driven automation and predictive insights to mitigate risks, streamline workflows, and accelerate time-to-market. Clients have reported a 30% reduction in customer complaints and a 40% improvement in customer satisfaction.