HENO is a comprehensive, cloud-based Electronic Medical Record (EMR) and practice management solution specifically designed for physical, occupational, and speech therapy practices, and also suitable for chiropractic care. It was founded by a physical therapist and a software engineer to create a single, all-in-one system to replace the need for multiple disjointed software platforms. The platform is known for its user-friendly interface and robust functionality, which streamlines daily practice operations from scheduling to billing.
Key Features and Capabilities:
- All-in-One Platform: Integrates EMR, scheduling, medical billing, collections, and marketing tools into a single system.
- AI-Powered Documentation: Includes HENO's AI Scribe to convert patient conversations into HIPAA-compliant SOAP notes and an AI Assistant for goal generation, significantly reducing documentation time (up to 5-10 hours daily).
- Revenue Cycle Management (RCM): Features integrated medical billing, automated billing rules (e.g., KX Modifiers), integrated clearinghouse (Office Ally), real-time insurance verification (pVerify), and AI EOB Billing.
- Scheduling & Patient Engagement: Offers integrated scheduling, automated email/text/voice appointment reminders, a Patient Portal for digital intake forms, and online self-registration.
- Telehealth & RTM: Includes integrated Telehealth (via doxy.me) and Remote Therapeutic Monitoring (RTM) software to increase revenue and enhance patient care.
- Compliance & Security: Hosted in a HIPAA-compliant data center with all communications utilizing SSL and data encrypted at rest using Transparent Data Encryption (TDE) and an Oracle Database.
Target Users and Use Cases:
HENO is primarily used by physical therapists, occupational therapists, speech-language pathologists, and chiropractors. It is suitable for practices of all sizes, from startups to multi-location enterprises, aiming to boost efficiency, improve cash flow, and simplify compliance.
