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Exercise.com

by Exercise.com
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OVERVIEW

All-in-one, HIPAA-compliant fitness business management platform with custom-branded web and mobile apps for gyms, studios, and personal trainers.

Exercise.com is an all-in-one fitness business management platform designed to help gyms, studios, personal training businesses, and fitness professionals streamline operations, increase revenue, and improve client engagement. The platform provides custom-branded web and mobile apps (iOS & Android) for complete control over the fitness business, whether it's a single-location studio, a multi-location gym, an online training business, or a hybrid model.

Key Capabilities

The software consolidates essential business functions, eliminating the need for multiple software solutions. Core features include: Gym/Facility Management (e.g., check-ins, remote door access, employee management), Client/Member Management (built-in CRM, automation, engagement tracking, e-sign waivers), Scheduling (class schedules, trainer appointments, facility reservations), and robust Payment Processing (automated billing, memberships, recurring payments, point-of-sale).

For training and client delivery, Exercise.com offers a Workout Creator/Logger, an extensive Exercise Library (with over 2,900 exercises), the ability to deliver personalized training and digital workouts, conduct assessments, and track client progress with performance and measurement reports.

Compliance and Security

Exercise.com is fully HIPAA and GDPR compliant, offering a Business Associate Agreement (BAA) for customers handling Protected Health Information (PHI). Its payments infrastructure is PCI DSS Level 1 compliant. The platform is hosted in Google Cloud Platform (GCP) and utilizes Amazon Web Services (AWS), which hold major security accreditations including SOC1, SOC2, and ISO 27001. Security features include data encryption (AES 256-bit) for data in transit and at rest, two-factor authentication (2FA) for employees, and regular third-party penetration tests.

Target Market

The platform is built to scale and serves a wide range of fitness businesses, from single personal trainers and boutique studios to multi-location gyms and enterprise-level corporate wellness programs.

RATING & STATS

User Rating
4.7/5.0
110 reviews
Customers
1,000+
Founded
2010

KEY FEATURES

  • Custom-Branded Mobile & Web Apps
  • Gym/Facility Management (Check-Ins, Door Access)
  • Client Management (CRM, Automation, Retention)
  • Class & Appointment Scheduling
  • Payment Processing (PCI Level 1 Compliant)
  • Workout Creator & Exercise Library
  • Performance Tracking & Reporting
  • Online Membership & E-commerce

PRICING

Model: enterprise
Custom pricing model. Pricing is not publicly disclosed and requires a 'Book Demo' request to receive a quote based on the specific features, user count, and business size (gym, studio, personal trainer, enterprise). Third-party sources have cited a starting price of $239/month.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Gym ManagementFitness Studio ManagementOnline Personal TrainingCorporate WellnessPhysical Therapy & Chiropractic

INTEGRATIONS

Zapier

COMPLIANCE & SECURITY

Compliance:
HIPAAGDPRPCI DSS Level 1SOC2ISO 27001
Security Features:
  • 🔒Data Encryption (AES 256-bit)
  • 🔒Two-Factor Authentication (2FA)
  • 🔒Penetration Testing
  • 🔒Least Privilege Access
  • 🔒Business Associate Agreement (BAA)

SUPPORT & IMPLEMENTATION

Support: live chat, email, phone, dedicated account manager
Implementation Time: 1-4 weeks
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +All-in-one platform eliminates need for multiple software solutions
  • +Custom-branded web and mobile apps for strong brand identity
  • +Exceptional and highly responsive customer support with dedicated success coaches
  • +Fully HIPAA and GDPR compliant with PCI Level 1 payment security
  • +Robust features for gym management, scheduling, payments, and workout creation
✗ Cons:
  • -Pricing is not transparent and requires a custom quote
  • -Some users find the system 'heavy' or complex during initial setup
  • -Reported issues with finding clear pricing and free trial information on the website
  • -May not be optimized for niche use cases (e.g., minor athlete waivers)

TRY IT OUT

ABOUT EXERCISE.COM

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