Plenful is an AI-driven, no-code workflow automation platform specifically designed for pharmacy and healthcare operations. Founded in 2021 by experienced pharmacy operators, its core mission is to alleviate labor shortages and administrative burdens by automating manual tasks. The platform is trusted by enterprise health systems and infusion practices to streamline critical workflows such as 340B auditing and missed savings identification, end-to-end prior authorization management (Rx & Medical), intelligent document processing, and pharmacy revenue cycle management and reporting. Plenful leverages AI and Large Language Models (LLMs) to transform unstructured data (like PDFs, faxes, and messy handwriting) into actionable, structured data. It integrates with diverse data systems and file types, including APIs, HL7v2, FHIR, SFTP, and delimited text files. Customers have reported up to a 97% reduction in manual work and a 4x increase in throughput for prior authorization, with a rapid time-to-value of 2-4 months and go-live in a few weeks.
OVERVIEW
AI workflow automation platform for pharmacy and healthcare operations, streamlining administrative tasks, and driving revenue capture.
RATING & STATS
User Rating
4.8/5.0
11 reviews
Customers
50+
Founded
2021
KEY FEATURES
- ✓AI-Powered Workflow Automation
- ✓340B Audit & Missed Savings Identification
- ✓End-to-End Prior Authorization Management
- ✓Intelligent Document Processing (OCR/LLM)
- ✓Pharmacy Revenue Cycle Management & Reporting
- ✓Robust Data Ingestion (API, HL7, FHIR, SFTP)
- ✓No-Code Workflow Configuration
PRICING
Model: enterprise
Enterprise pricing based on annual contracts and volume-based fees for certain use cases. Pricing is not publicly disclosed; a demo is required.
TECHNICAL DETAILS
Deployment: cloud, saas
Platforms: web
🔌 API Available
USE CASES
Automating 340B Audits and ComplianceStreamlining Prior AuthorizationDocument Data Entry for Referrals and OrdersPharmacy Claims Auditing and Rate ReconciliationInventory Planning and Optimization
INTEGRATIONS
EHRsPharmacy Management SystemsTPAsePAs
COMPLIANCE & SECURITY
Compliance:
HIPAASOC 2 Type 2
Security Features:
- 🔒Secure Data Transfer (SFTP)
- 🔒Encryption
SUPPORT & IMPLEMENTATION
Support: email, dedicated account manager
Implementation Time: 1-4 weeks
Target Company Size: medium, enterprise
TRAINING AVAILABLE
PROS & CONS
✓ Pros:
- +Up to 97% reduction in manual administrative work.
- +Fast implementation time (weeks to go-live).
- +Handles complex, unstructured data (faxes, handwriting) using AI/LLM.
- +Deep domain expertise (built by pharmacy operators).
- +High customer satisfaction and reliability (4.8/5 rating, 10/10 satisfaction testimonials).
✗ Cons:
- -Pricing model is not publicly transparent (enterprise-only).
- -Limited number of public reviews/ratings available.
- -Primary focus is on pharmacy/healthcare operations, not general business automation.
TRY IT OUT
ABOUT PLENFUL
Website: https://www.plenful.com