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ArisGlobal LifeSphere Reporter

by ArisGlobal โ€ข arisglobal.com
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OVERVIEW

A mobile and web-based digital portal for field teams, HCPs, and patients to submit adverse event reports and medical inquiries for pharmacovigilance compliance.

LifeSphere Reporter is a key component of ArisGlobal's LifeSphere Safety and Medical Affairs platform, providing a real-time, multi-channel digital connection for stakeholders in the field. It evolved from LifeSphere Mobile to cover channels beyond mobile, including a web portal and planned chatbot functionality.

The solution is designed to streamline the reporting of adverse events, product complaints, and medical inquiries via secure mobile and web applications, ensuring higher-quality compliance with global regulatory requirements.

Key Benefits & Capabilities:

  • One-Stop Portal: Provides a single portal for medical representatives, health care professionals (HCPs), patients, and others to report adverse events, submit medical inquiries, and access approved content.
  • Global Scalability: Highly suitable for global rollouts, with a proven track record of global implementations, including support for more than 32 languages.
  • Customizable Intake: Allows for the design and deployment of tailored case intake forms for each user group, complete with configurable privacy policies and consent messages.
  • Ecosystem Harmonization: Ensures a seamless flow of information via out-of-the-box integrations with downstream safety, medical information, and CRM systems via the LifeSphere Unify R&D compliance platform.

The platformโ€™s cloud-based architecture and integration capabilities drive user productivity and operational efficiency for pharmacovigilance and medical affairs teams worldwide.

RATING & STATS

Customers
200+
Founded
1987

KEY FEATURES

  • โœ“Mobile and Web Adverse Event Reporting
  • โœ“Customizable Case Intake Forms
  • โœ“Multi-Channel Digital Portal
  • โœ“Global Scalability (32+ languages)
  • โœ“Real-Time Content Access
  • โœ“Integration with Safety/CRM Systems
  • โœ“Role-Based Access Control

PRICING

Model: enterprise
Pricing is available upon request for an enterprise-level subscription model. ArisGlobal serves global life sciences companies, CROs, and government health authorities.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
๐Ÿ“ฑ Mobile Apps๐Ÿ”Œ API Available

USE CASES

Adverse Event ReportingProduct Complaint SubmissionMedical Inquiry SubmissionPharmacovigilance Field Data Collection

INTEGRATIONS

LifeSphere Medical InformationLifeSphere MultiVigilanceLifeSphere Product ComplaintsThird-party CRM Systems

COMPLIANCE & SECURITY

Compliance:
FDA 21 CFR Part 11GDPRGlobal Regulatory Compliance (e.g., EMA E2B(R3))
Security Features:
  • ๐Ÿ”’Role-Based Access Control (RBAC)
  • ๐Ÿ”’Data Encryption
  • ๐Ÿ”’Secure Mobile and Web Applications

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

โœ“ Pros:
  • +Streamlines field reporting for regulatory compliance
  • +Unified portal for multiple stakeholders (HCPs, patients, field reps)
  • +Scalable for global rollouts with multi-language support
  • +Seamless integration with LifeSphere ecosystem and third-party CRM systems
โœ— Cons:
  • -Pricing not publicly disclosed (Enterprise model)
  • -Requires integration with other LifeSphere modules for full end-to-end functionality
  • -No dedicated public reviews for the Reporter module

ABOUT ARISGLOBAL