Innovaccer logo

Innovaccer

by Innovaccerinnovaccer.com
VISIT OFFICIAL WEBSITE →

OVERVIEW

A Healthcare Intelligence Platform (Innovaccer Gravity™) that unifies clinical, financial, and operational data for AI-driven transformation and value-based care.

Innovaccer is a leading digital healthcare company that provides the Innovaccer Gravity™ Healthcare Intelligence Platform (formerly Innovaccer Health Cloud) to health systems, payers, and life sciences organizations. The platform's core value proposition is to unify fragmented healthcare data into a single source of truth, enabling AI-driven insights and accelerating the transition to value-based care.

Key Features and Capabilities

The platform is built on a Unified Data Fabric that integrates clinical, financial, and operational data from disparate sources, including over 400 pre-built connectors and 100+ FHIR resources, to create a longitudinal, 360-degree patient record .

  • AI-First Intelligence Layer: Leverages proprietary AI and ML models for predictive analytics, risk stratification, automated workflows, and decision support (e.g., the Sara AI co-pilot for documentation and administrative tasks) .
  • Population Health Management: Tools for identifying at-risk populations, managing care gaps, and tracking performance metrics for value-based contracts .
  • Care Management & Coordination: AI-assisted workflows, automated care plan creation, and omnichannel patient engagement tools (email, SMS, social) .
  • Provider Productivity: Solutions like InScribe (an AI assistant for generating encounter notes) and automated Prior Authorization (Flow Auth) to reduce clinician burnout and administrative burden .
  • Low-Code/No-Code Tools: Empowers analysts and developers to rapidly build and deploy custom applications and agents using open APIs .

Target Users and Use Cases

Innovaccer is primarily used by large healthcare organizations to drive measurable outcomes in three key areas:

  1. Value-Based Care (VBC) Performance: Optimizing performance in risk-based contracts, improving quality reporting (HEDIS, CMS), and maximizing incentive payments .
  2. Operational & Financial Efficiency: Streamlining revenue cycle, automating prior authorizations, and reducing the total cost of ownership for data management .
  3. Patient & Member Experience: Enhancing patient engagement and care coordination through unified data and personalized outreach .

The platform currently serves over 96,000 providers and manages data for over 39 million patients across 1,600+ locations .

RATING & STATS

User Rating
4.7/5.0
Customers
1,000+
Founded
2012

KEY FEATURES

  • Unified Data Fabric (360° Patient View)
  • AI-First Intelligence Layer (Sara AI Co-pilot)
  • FHIR-Enabled Interoperability
  • Population Health Management
  • Care Management & Coordination
  • Risk Stratification & Predictive Analytics
  • Low-Code/No-Code Development Tools
  • Prior Authorization Automation (Flow Auth)

PRICING

Model: enterprise
Custom enterprise pricing model based on subscription, licensing, and professional services. Pricing is not publicly disclosed and is tailored to the organization's size and required modules/solutions.

TECHNICAL DETAILS

Deployment: cloud, hybrid, on_premise, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Value-Based Care (VBC) Performance OptimizationPopulation Health ManagementCare Coordination and Patient EngagementRevenue Cycle Management and Prior Authorization AutomationClinical and Operational Data Unification

INTEGRATIONS

EHR systems (e.g., Epic, Cerner, athenaOne)Claims systemsFinancial, Operational, and HR systems400+ pre-built connectors

COMPLIANCE & SECURITY

Compliance:
HIPAAHITRUST CSFSOC 2 Type 2ISO 27001NIST CSF
Security Features:
  • 🔒2FA
  • 🔒SSO (LDAP/AD)
  • 🔒Encryption (AES 256/TLS 1.2)
  • 🔒Role-Based Access Control (RBAC)
  • 🔒WAF/SIEM Monitoring

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, dedicated account manager
Implementation Time: 1-4 weeks
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Achieved Best-in-KLAS awards in multiple categories (Data & Analytics, Population Health, CRM)
  • +Strongest data unification capabilities in the industry (Unified Data Fabric, 400+ connectors)
  • +High-level compliance and security certifications (HIPAA, HITRUST, SOC 2)
  • +Acceleration of time-to-value through pre-built solutions and AI-driven workflows
  • +Open, cloud-agnostic architecture supports custom development via APIs and low-code tools
✗ Cons:
  • -Custom, enterprise-only pricing model with no public disclosure
  • -Platform complexity may require significant internal resources for full deployment and customization
  • -Limited public user reviews on major software comparison sites (G2, Capterra)

ABOUT INNOVACCER