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Medisafe

by Medisafemedisafe.com
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OVERVIEW

The leading digital medication engagement platform for patients and caregivers, providing personalized reminders, tracking, and support to improve adherence.

Medisafe is a comprehensive digital health platform and mobile application designed to significantly improve medication adherence and persistence for patients managing complex treatment regimens. Founded in 2012, the platform is used by over 10 million registered patients and caregivers globally and manages billions of medication doses via iOS and Android devices.

The core offering is the Medisafe Meds and Pill Reminder app, which provides personalized, highly customizable reminders that won't stop until the user confirms the dose has been taken, a feature praised for its effectiveness over standard phone alarms. Key features for end-users include:

  • Medfriend: A feature for family and caregiver support, allowing a loved one to be notified if a dose is missed.
  • 90+ Measurement Trackers: Tools to track vitals and measurements for conditions like blood pressure, glucose, and cholesterol, with integration for Apple Health.
  • Drug Interaction Warnings: A crucial safety feature that alerts users to potentially harmful interactions between multiple medications.
  • Complex Scheduling: Ability to accommodate highly complex and flexible dosage schedules.

For the enterprise market (pharmaceutical companies, providers, and payers), Medisafe offers the Care Connector platform and a Software Development Kit (SDK). These solutions provide digital drug companion programs, omnichannel patient engagement, prior authorization follow-up, health education, appointment management, and industry-leading analytics and reporting insights to improve patient outcomes and drug persistence. Medisafe is a HIPAA and GDPR compliant solution and is ISO 27001:2013 and ISO 13485:2016 certified, ensuring high levels of data security and quality management for medical devices.

RATING & STATS

User Rating
4.7/5.0
400000 reviews
Customers
10M+
Founded
2012

KEY FEATURES

  • Personalized Medication Reminders
  • Medication Tracking and Adherence Reporting
  • Drug Interaction Warnings
  • 90+ Health Measurement Trackers
  • Caregiver/Family Support (Medfriend)
  • Refill and Appointment Reminders
  • Complex Dosage Scheduling
  • Digital Drug Companion Programs (Enterprise)

PRICING

Model: freemium
Starting at: USD 4.99
Free to download and use on iOS and Android with a limited number of medications. Premium upgrade is available for $4.99/month or $39.99/year, which unlocks unlimited Medfriends, measurements, dependents, no banner ads, and theme colors. Enterprise solutions are subscription-based.
FREE TIER

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Medication Adherence ImprovementChronic Disease ManagementCaregiver Support and CoordinationPost-Transplant Medication ManagementPharma Patient Support Programs

INTEGRATIONS

Apple HealthHuman APISalesforce CRM

COMPLIANCE & SECURITY

Compliance:
HIPAAGDPRISO 27001ISO 13485
Security Features:
  • 🔒256-Bit Encryption
  • 🔒ISO 27001 Certified Security

SUPPORT & IMPLEMENTATION

Support: email, in-app support
Target Company Size: startup, small, medium, enterprise

PROS & CONS

✓ Pros:
  • +Superior adherence enforcement (alarm won't stop until confirmed)
  • +Comprehensive health tracking (90+ trackers) beyond just medication
  • +Critical drug-drug interaction warnings
  • +Strong compliance and security (HIPAA, GDPR, ISO 27001)
  • +Highly flexible scheduling for complex regimens
✗ Cons:
  • -Reporting functionality can be difficult to navigate for end-users (export to Excel/PDF)
  • -Free version is now limited (e.g., to 2 medications)
  • -User experience/interface is not the most intuitive in all areas

ABOUT MEDISAFE