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Optum 360 Enterprise CAC

by Optum
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OVERVIEW

AI-powered Computer-Assisted Coding (CAC) and Clinical Documentation Improvement (CDI) platform for hospitals to improve coding accuracy and revenue integrity.

The Optum® Enterprise Computer-Assisted Coding (CAC) and CDI 3D platform is an advanced, integrated solution designed for hospitals and large health systems. It leverages Optum’s patented Clinical Language Intelligence (CLI), also known as LifeCode® Natural Language Processing (NLP), a technology with over 20 years of proven performance that processes millions of clinical documents daily.

The platform automates and optimizes hospital coding and clinical documentation improvement (CDI) operations, providing a single, streamlined solution for coders, auditors, and CDI staff.

Key Capabilities and Modules:

  • Automated Case Review: Provides comprehensive, continuous case review for all payers and achieves 100% concurrent automated record reviews.
  • Intelligent Case Finding: The NLP engine looks deeper into supporting evidence (like lab results and vitals) to identify documentation weaknesses, potential quality events, and clinical validation opportunities, enabling CDI specialists to focus on high-priority cases.
  • Accurate Code Assignment: Automatically assigns accurate diagnosis and procedure codes, applies robust coding edits, and supports ICD-10 and PCS code assignment.
  • Integrated Workflow: Unifies CAC, CDI, and auditing on a single, shared platform with a seamless user interface, enhancing communication and collaboration.
  • Audit and Compliance Manager: Identifies cases at risk for denial, enabling proactive pre-bill audits and preserving revenue integrity.
  • LYNX Outpatient Infusion Charging: Uses a proprietary algorithm to correctly charge for infusion and injection services.
  • Medical Reference Engine & Analytics: Includes a database of reference books and provides executive dashboards for tracking productivity and results.

Optum Enterprise CAC and CDI 3D is positioned as a comprehensive solution for revenue cycle management, helping organizations realize the benefits of greater coding efficiency and precision.

RATING & STATS

Customers
1,000+
Founded
2011

KEY FEATURES

  • Patented Clinical Language Intelligence (CLI) / NLP Engine
  • Automated Computer-Assisted Coding (CAC)
  • Clinical Documentation Improvement (CDI) 3D
  • Audit and Compliance Manager
  • Real-time Code Assignment and Robust Coding Edits
  • Automated Case-Finding Logic
  • Integrated Workflow and Shared Platform
  • Mobile Query Feature

PRICING

Model: enterprise
Pricing is not publicly disclosed. Contact Optum sales for a custom quote for hospitals and health systems.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Automating Inpatient and Outpatient CodingImproving Clinical Documentation AccuracyReducing Claim Denials and Audit RiskOptimizing Hospital Revenue Cycle Management

COMPLIANCE & SECURITY

Compliance:
HIPAA

SUPPORT & IMPLEMENTATION

Support: email, phone
Implementation Time: 1-3 months
Target Company Size: enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Industry-leading, patented NLP engine (LifeCode/CLI) with 20+ years of proven performance.
  • +Seamlessly integrated CAC, CDI, and auditing on a single platform.
  • +Automated case-finding logic that looks deeper into clinical evidence for documentation gaps.
  • +Strong customer support, noted as 'very responsive and quick' by users.
  • +Proven to deliver measurable productivity improvements for coding staff.
✗ Cons:
  • -High enterprise cost (not publicly disclosed).
  • -Implementation complexity typical of large enterprise systems.
  • -Limited public transparency on pricing and reviews (requires KLAS/sales contact).

ABOUT OPTUM

Other software by Optum:
EncoderPro.com (Medical Coding & Computer-Assisted Coding (CAC)ICD-10-CM/PCS encoders)
Optum DRG Grouper (Medical Coding & Computer-Assisted Coding (CAC)DRG grouper software)
Optum RCM (Radiology Workflow & InformaticsRadiology billing and RCM)
Optum RWE (Oncology Analytics & Quality ReportingReal-world evidence (RWE) oncology)

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