DocuWare

by DocuWare
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OVERVIEW

Cloud and on-premises document management and workflow automation software for digitizing, securing, and streamlining business processes.

DocuWare is a comprehensive document management and workflow automation solution designed to help organizations of all sizes digitize, manage, and transform their key business processes. It serves as a centralized digital repository for all documents, eliminating paper files and ensuring information is easily accessible and secure.

Key Features and Capabilities:

  • Intelligent Document Processing (IDP): Uses AI-based indexing (Intelligent Indexing) and Optical Character Recognition (OCR) to automatically classify documents and apply metadata, significantly reducing manual data entry and errors.
  • Workflow Automation: Features an intuitive drag-and-drop interface for designing and automating document-centric workflows, such as invoice processing and HR onboarding.
  • Advanced Search: Provides robust search functionality to quickly locate documents using keywords, metadata, or full-text search.
  • Version Control: Automatically tracks document changes and maintains a history of all versions for peace of mind and audit purposes.
  • Mobile Access: Dedicated mobile apps for iOS and Android allow users to access, store, and participate in workflows from any location.
  • Electronic Forms and Signature: Supports the creation of web forms to kick-start workflows and includes electronic signature capabilities.

DocuWare is highly adaptable and caters to a diverse clientele across various industries, including healthcare, finance, manufacturing, and government. Its deployment flexibility, offering both cloud (SaaS) and on-premises options, allows businesses to choose the model that best fits their infrastructure and security requirements.

RATING & STATS

User Rating
4.4/5.0
245 reviews
Customers
10,000+
Founded
1988

KEY FEATURES

  • Intelligent Document Processing (AI Indexing)
  • Workflow Automation
  • Document Storage and Retrieval
  • Version Control
  • Mobile Access (iOS/Android)
  • Electronic Forms and Signatures
  • Audit Trails

PRICING

Model: subscription
Starting at: USD 25.00
Cloud pricing is subscription-based, typically ranging from $25 to $100 per user per month, and is based on the number of users and storage capacity. On-premises pricing is a one-time license purchase with an annual support fee (approx. 20% of license value) after the first year. Pricing requires contacting the sales team for a custom quote.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, on_premise, saas
Platforms: web, windows, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Invoice Processing and Accounts PayableHR Document Management and WorkflowContract ManagementCompliance and Audit ManagementDigital Archiving

INTEGRATIONS

OutlookSAPMicrosoft TeamsSharePointNetSuiteCRM/ERP SystemsiPaaS Connector

COMPLIANCE & SECURITY

Compliance:
HIPAASOC2 Type 2ISO 27001GDPRISO 9001
Security Features:
  • 🔒Encryption
  • 🔒Access Controls
  • 🔒Audit Trails
  • 🔒SSL/TLS
  • 🔒Data Center Security

SUPPORT & IMPLEMENTATION

Support: email, phone, support portal
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Offers flexible deployment options (cloud and on-premises) to suit different IT requirements
  • +Strong commitment to security and compliance with certifications like HIPAA, SOC 2 Type 2, and ISO 27001
  • +Powerful workflow automation and AI-based indexing features for high efficiency
  • +Extensive integration capabilities with over 500 applications, including major ERP/CRM systems
  • +Mobile apps for iOS and Android enable remote access and workflow participation
✗ Cons:
  • -Pricing is not transparently advertised and requires contacting sales for a quote
  • -Initial setup and configuring complex workflows can have a steep learning curve
  • -Interface may feel outdated compared to some newer, more modern solutions
  • -No native desktop application for Mac or Linux users (must use web client)

TRY IT OUT

ABOUT DOCUWARE

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