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VitalSite

by Geonetricgeonetric.com
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OVERVIEW

A purpose-built, HIPAA-compliant Content Management System (CMS) from Geonetric, designed specifically for healthcare organizations to manage complex hospital websites and intranets.

VitalSite is a sophisticated, healthcare-specific Content Management System (CMS) developed by Geonetric. It is designed to be a unified platform that provides marketing teams everything they need to manage complex hospital websites, medical group sites, and employee intranets with confidence. The platform is used by national health systems, academic medical centers, community hospitals, medical groups, and clinics.

Key Benefits & Capabilities:

  • Healthcare-Specific Functionality: VitalSite is built with patient engagement and provider visibility in mind. Features include a robust Find-a-Doctor provider search and profiles, location search and maps, A-to-Z services listings, calendar and event registration, a clinical trials directory, and a wait-time indicator.
  • Intuitive Content Management: The CMS offers an intuitive administration interface, flexible page layouts, reusable content panels, multi-site and microsite support, and a publishing approval workflow. It also includes features like content versioning, rollback, and scheduled publishing.
  • Security & Compliance: The platform is fully managed and includes powerful security and compliance features such as HIPAA compliance, PCI-DSS compliance, SOC 2 compliant hosting environment, data encryption, HIPAA-compliant audit logging, and multi-factor authentication. It also provides 24/7/365 monitoring and an SLA with an uptime guarantee.
  • Integration & SEO: VitalSite connects with existing healthcare and marketing systems, supporting integrations with CRM platforms, marketing automation tools, appointment scheduling, bill payment systems, Epic, and Enterprise Single Sign On (SSO). It also includes built-in SEO tools like Schema.org support and friendly URLs.
  • Accessibility: Websites built on VitalSite are designed and developed following WCAG A and AA accessibility best practices.

VitalSite is a fully managed SaaS solution, meaning clients receive automatic software updates at no additional cost, ensuring they always have the latest features and functionality.

RATING & STATS

Customers
500+
Founded
1999

KEY FEATURES

  • Find-a-Doctor Provider Search & Profiles
  • Location Search, Maps, and Profiles
  • Multi-site and Microsite Support
  • Intuitive Content Authoring & Flexible Layouts
  • Formulate (HIPAA-compliant Form Builder)
  • Publishing Approval Workflow & Content Versioning
  • A-to-Z Services Listing
  • Built-in SEO Tools (Schema.org support)
  • Intranet/Employee Communication Portal

PRICING

Model: enterprise
Pricing is not publicly disclosed and is based on an enterprise model, typical for a specialized, fully managed healthcare CMS. Contact Geonetric for a demo and quote.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web
🔌 API Available

USE CASES

Hospital and Health System Website ManagementEmployee Intranet/Communication PortalDigital Patient EngagementProvider and Location Visibility/Directory ManagementOnline Form and Event Registration Management

INTEGRATIONS

Google AnalyticsCRM PlatformsMarketing Automation ToolsAppointment Scheduling SystemsEpicExperity HealthEnterprise Single Sign On (SSO)Bill Payment SystemsHealth LibrariesActive Directory/LDAP

COMPLIANCE & SECURITY

Compliance:
HIPAAPCI-DSSSOC2WCAG A/AA
Security Features:
  • 🔒Multi-factor Authentication
  • 🔒Data Encryption
  • 🔒HIPAA-compliant Audit Logging
  • 🔒Role-based Permissions
  • 🔒CDN & WAF Included
  • 🔒24/7/365 Monitoring

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support, dedicated client advisor
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Purpose-built and highly specialized for the healthcare industry's unique needs.
  • +Comprehensive compliance (HIPAA, PCI-DSS, SOC 2) is built-in and fully managed.
  • +Robust, healthcare-specific features like Find-a-Doctor and Clinical Trials directory.
  • +Fully managed SaaS model with automatic, free software updates and 24/7 support.
  • +Strong integration capabilities with core healthcare systems (e.g., Epic).
✗ Cons:
  • -Pricing is not publicly disclosed (likely a high enterprise cost).
  • -Lack of public third-party reviews/ratings available.
  • -Primary focus on web content management, not a broad Digital Experience Platform (DXP).

TRY IT OUT

ABOUT GEONETRIC