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PRTG Network Monitor

by Paesslerpaessler.com
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OVERVIEW

All-in-one, agentless network monitoring software providing comprehensive visibility across IT, OT, and IoT infrastructures via a flexible sensor-based model.

PRTG Network Monitor is Paessler's flagship network monitoring solution, designed to provide comprehensive, real-time visibility across an entire IT infrastructure, including networks, servers, devices, traffic, and applications. The software is built on a highly flexible sensor-based architecture, offering over 250 native sensor types for monitoring virtually any aspect of a network, such as bandwidth usage, server uptime, hardware health, and database performance.

Key capabilities include automatic network discovery for quick setup, distributed monitoring via Remote Probes for multiple locations, and a failover cluster for high availability. Users can visualize their network status using customizable dashboards, real-time maps (including Sunburst and Tree Map views), and an AJAX-based web interface, complemented by native desktop and mobile applications for monitoring on the go.

PRTG is suitable for businesses of all sizes, from small-to-medium businesses (SMBs) to large enterprises, offering a freemium model with a free edition of up to 100 sensors. It supports a wide range of protocols and technologies, including SNMP, WMI, NetFlow, jFlow, sFlow, SSH, RESTful API, and specialized protocols for industrial and healthcare environments like OPC UA, DICOM, and HL7.

The platform's alerting system is highly flexible, providing custom notifications via email, SMS, push notifications, Slack, and Microsoft Teams, helping IT teams proactively resolve issues before they escalate.

RATING & STATS

User Rating
4.4/5.0
550 reviews
Customers
500,000+
Founded
1997

SCREENSHOTS

PRTG Network Monitor screenshot 1PRTG Network Monitor screenshot 2

KEY FEATURES

  • Agentless Network Monitoring
  • Distributed Monitoring (Remote Probes)
  • Bandwidth Monitoring (NetFlow, sFlow, Packet Sniffing)
  • Server and Application Monitoring
  • Customizable Maps and Dashboards
  • Flexible Alerting (Email, SMS, Push, Integrations)
  • Auto-Discovery and Auto-Configuration
  • Over 250 Native Sensor Types

PRICING

Model: freemium
Starting at: USD 2149.00
Offers a Freeware Edition (up to 100 sensors) and subscription licenses based on the number of sensors required, billed annually. The lowest paid tier starts at 500 sensors.
FREE TRIALFREE TIER

TECHNICAL DETAILS

Deployment: cloud, on_premise, hybrid
Platforms: web, windows, mac, linux, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

IT Infrastructure MonitoringOperational Technology (OT) MonitoringCloud and Hybrid MonitoringCapacity Planning and ReportingHealthcare IT Monitoring

INTEGRATIONS

SlackMicrosoft TeamsServiceNowAWS (Amazon Web Services)Microsoft AzureGoogle Cloud PlatformVMwareCiscoxMattersHL7/DICOM (via specific sensors)

COMPLIANCE & SECURITY

Compliance:
HIPAA (Aids Compliance)GDPR (Aids Compliance)PCI DSS (Aids Compliance)
Security Features:
  • 🔒SSO (SAML, OAuth, OpenID, AD/Entra ID)
  • 🔒MFA/2FA (via Entra ID or Hosted Monitor)
  • 🔒File Integrity Monitoring
  • 🔒SSL/HTTPS Encryption

SUPPORT & IMPLEMENTATION

Support: email, knowledge base, video tutorials, partner support
Implementation Time: < 1 week
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +High ease of use and quick deployment/setup with auto-discovery.
  • +Comprehensive monitoring capabilities with over 250 native sensor types.
  • +Flexible and customizable alerting system with multiple notification methods.
  • +Agentless monitoring supporting a vast range of protocols (SNMP, WMI, Flow, etc.).
  • +Includes a free-for-life tier (100 sensors) and a high-availability failover cluster.
✗ Cons:
  • -Sensor-based licensing model can become expensive as monitoring needs expand.
  • -Lacks the advanced, built-in AI/ML-driven automation features of some competitors.
  • -Complex alarm management and customization can require a deeper technical understanding.
  • -Official support is primarily via ticket/email and prioritized for paying customers.

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