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Epic EWS

by Epic Systemsepic.com
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OVERVIEW

A suite of purpose-built web services and APIs from Epic Systems to enable secure, standards-based integration and data exchange with the Epic Electronic Health Record (EHR).

Epic Web Services (EWS) is the core integration layer of the Epic Systems platform, designed to facilitate seamless data exchange between the Epic Electronic Health Record (EHR) and third-party applications and systems. Available through the open.epic developer portal, EWS offers a comprehensive set of APIs and specifications that allow developers to build connected applications for various healthcare workflows. The services are purpose-built to address integration needs where standard protocols may be insufficient or overly complex. Key capabilities include:

  • Interoperability: Facilitating the exchange of patient records with non-Epic organizations and supporting federal frameworks like TEFCA.
  • Workflow Integration: Services for outbound faxing, print job management, document linking (e.g., to claims), and phone system pause/resume during credit card payments.
  • Core Data Access: APIs for essential functions like Patient Lookup, Identifiers, and Personnel Management (creating/updating user records).
  • Developer Support: Access to over 750 no-cost APIs and interfaces, with sandbox access and support available through Vendor Services.

Epic EWS targets third-party software vendors, health system IT teams, and app developers looking to integrate their products (e.g., medical devices, lab systems, coding systems, patient-facing apps) directly into the Epic ecosystem.

RATING & STATS

User Rating
4.2/5.0
992 reviews
Customers
300M+ patients
Founded
1979

KEY FEATURES

  • Patient Lookup and Identifiers API
  • Personnel Management API
  • Outbound Fax and Print Services
  • Encoder Interface API for Coding
  • TEFCA and Interoperability Support
  • Individual Access Services (IAS)

PRICING

Model: enterprise
The Epic Web Services APIs are generally available at "no-cost" on the open.epic developer platform. However, the services require a client ID and a relationship with an Epic customer (a health system) to be utilized, as they are an extension of the core, enterprise-priced Epic EHR system.
FREE TIER

TECHNICAL DETAILS

Deployment: cloud, on_premise, hybrid
Platforms: web, windows, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Integrating third-party medical devices and softwareDeveloping patient-facing mobile applicationsAutomating hospital coding and billing workflowsSecurely exchanging patient records with external organizations

INTEGRATIONS

Third-party fax management systemsOutput management systemsDMS vendorsCredit card gateway systemsComputer-assisted coding systems

COMPLIANCE & SECURITY

Compliance:
HIPAAGDPRPA-DSSMeaningful Use
Security Features:
  • 🔒SSO
  • 🔒Encryption
  • 🔒Superior Data Security

SUPPORT & IMPLEMENTATION

Support: email, 24/7 support, developer support
Implementation Time: > 3 months
Target Company Size: enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Excellent interoperability and data exchange capabilities
  • +Strong data security and regulatory compliance (HIPAA)
  • +Comprehensive and scalable solution for large enterprises
  • +Open API platform for third-party app development
✗ Cons:
  • -High initial and ongoing costs for the core EHR system
  • -Steep learning curve and complex interface for some users
  • -Implementation process is lengthy and resource-intensive
  • -Navigation can require multiple clicks/steps

ABOUT EPIC SYSTEMS

Other software by Epic Systems:
EHR-Integrated Telehealth (Oncology Patient Navigation & SupportTelehealth for oncology)
Epic (Healthcare Provider OperationsRevenue cycle optimization)
Epic Beacon (Oncology-Specific EHR/EMRIntegrated oncology EHR platforms)
Epic Cosmos (Personal Health Records (PHR)Health data aggregation platforms)
Epic Cupid (Cardiology Software SystemsCardiovascular information systems (CVIS))

BROWSE SOFTWARE IN EARLY WARNING SCORES (EWS/MEWS)