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QGenda

by QGendaqgenda.com
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OVERVIEW

Cloud-based, automated healthcare workforce management platform for provider scheduling, credentialing, time tracking, and analytics.

QGenda is a premier cloud-based, automated healthcare workforce management platform, known as ProviderCloud®, designed to optimize staffing, boost engagement, and reduce labor costs for the healthcare industry. Founded in 2006, the platform unifies critical functions—including scheduling, credentialing, on-call management, time and attendance, and capacity management—onto a single, integrated solution. QGenda serves over 4,500 organizations, including leading physician groups, academic medical centers, hospitals, and enterprise health systems.

Key Capabilities & Benefits:

  • Automated, Rules-Based Scheduling: Uses a sophisticated, configurable rules-based engine to generate accurate and equitable schedules for physicians, nurses, and staff in minutes, aligning coverage with patient demand and provider preferences.
  • Credentialing & Payer Enrollment: Streamlines the entire credentialing, privileging, and enrollment process, automating primary source verifications and ongoing monitoring to ensure compliance and accelerate provider onboarding by up to 50%.
  • Time and Attendance Tracking: Automates time capture, approval, and complex pay calculations, supporting geo-verified punches and seamless payroll integration to reduce compensation errors.
  • Real-Time On-Call Management: Centralizes on-call schedules into a single source of truth, providing real-time visibility and intelligent search to quickly contact the right provider, which is critical for clinical communication.
  • Workforce Analytics: Provides powerful data visualizations and predictive technology to proactively understand workforce and space trends, identify opportunities for optimization, and manage labor costs.

QGenda operates on a SaaS model with robust mobile access, making it a comprehensive, enterprise-grade solution for complex healthcare workforce needs.

RATING & STATS

User Rating
4.6/5.0
164 reviews
Customers
4,500+
Founded
2006

KEY FEATURES

  • Automated, Rules-Based Scheduling
  • Real-Time On-Call Management
  • Time and Attendance Tracking
  • Credentialing & Payer Enrollment
  • Workforce Analytics (Insights)
  • Mobile Access & Self-Service

PRICING

Model: enterprise
Quote-based, subscription model with a predictable per-provider-per-month fee for modules. Pricing is not publicly disclosed and is custom for enterprise and mid-market organizations.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Physician SchedulingNurse and Staff SchedulingCredentialing & ComplianceTime and AttendanceClinical Capacity Management

INTEGRATIONS

EHR Systems (Epic, Cerner, Meditech)HRIS/Payroll SystemsClinical Communication Platforms (e.g., TigerConnect, Voalte)Single Sign-On (SSO)Calendar Integration (Outlook, Google, Apple)Data Warehouses

COMPLIANCE & SECURITY

Compliance:
HIPAASOC 2FedRAMP ATO
Security Features:
  • 🔒SSO
  • 🔒Encryption
  • 🔒Role Based Access Control
  • 🔒IP Restrictions

SUPPORT & IMPLEMENTATION

Support: email, phone, help_center, dedicated_manager
Implementation Time: > 3 months
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly customizable and rules-based automated scheduling engine
  • +Single, unified platform (ProviderCloud) for multiple WFM functions
  • +Strong focus on healthcare-specific compliance (HIPAA, Credentialing)
  • +Responsive customer support and dedicated consultants
  • +Excellent mobile app functionality for staff
✗ Cons:
  • -Complex setup process and long implementation time (avg. 4 months)
  • -High cost/pricing not transparent (prohibitive for smaller practices)
  • -Mobile experience can be flawed for administrators/editing
  • -Support process is less direct than a dedicated account representative

ABOUT QGENDA

Other software by QGenda:
QGenda (Healthcare Provider OperationsScheduling and resource allocation)