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ComplianceWire

by UL Solutionsul.com
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OVERVIEW

Industry-leading, validated GxP and FDA 21 CFR Part 11 compliant Learning Management System (LMS) for life sciences training and qualification management.

ComplianceWire, part of the ULTRUS™ platform by UL Solutions, is a powerful, cloud-based Learning Management System (LMS) designed specifically for highly regulated industries, primarily life sciences (pharmaceutical, medical device, and biologics companies). It is widely regarded as the 'gold standard' LMS in the industry, relied upon by over 600 organizations and regulatory authorities, including the U.S. Food and Drug Administration (FDA) since 1999 under a unique Cooperative Research and Development Agreement (CRADA).

Key Benefits & Compliance:

  • Audit Readiness: The system is natively compliant with FDA 21 CFR Part 11 and EU Annex 11 validation requirements, providing out-of-the-box reports and a full electronic audit trail to confidently respond to internal and external regulatory inspections.
  • Risk Mitigation: It automates the creation, delivery, and reporting of role-based training, qualification, and compliance programs, ensuring employees are qualified to perform their job functions.
  • Scalability: The platform is scalable to manage complex training assignments across multiple locations, departments, and even non-employees like contractors and suppliers.

Main Features and Capabilities:

  • Role-Based Assignment: Automatically assigns training items (including SOPs from third-party systems) based on individual, user attributes, custom groups, or organizational hierarchy.
  • Electronic Signatures & Audit Trails: Provides real-time electronic signatures on assessments and SOPs, maintaining a complete, chronological history of end-user activity in accordance with 21 CFR Part 11.
  • Content Management: Includes a comprehensive GxP e-learning course library (400+ life sciences courses) and a built-in authoring tool (UL Create) for creating and customizing internal content, quizzes, and exams.
  • Reporting & Analytics: Offers robust, real-time reports and “compliance status snapshots” for managers and administrators to instantly evaluate training effectiveness and compliance status.
  • Mobile Learning: Supports a responsive, mobile-friendly interface for users to complete courses on phones and tablets.

RATING & STATS

User Rating
3.9/5.0
25 reviews
Customers
600+
Founded
1981

KEY FEATURES

  • FDA 21 CFR Part 11 Validation
  • Role-Based Training Assignment
  • Electronic Signatures
  • Audit Trails and Logging
  • Real-Time Compliance Reporting
  • Built-in Course Authoring (UL Create)
  • Version Control and Change Control
  • GxP E-Learning Library (400+ courses)
  • SSO (SAML) Integration

PRICING

Model: subscription
Starting at: USD 15.00
Scalable, per-user subscription model. Pricing is customized based on workforce size, regulatory environment, training volume, and implementation scope. One source suggests a starting price of $15.00 per user/year.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

GxP Compliance TrainingEmployee Qualification ManagementAudit Readiness and Response (FDA/EMA)SOP and Document Change TrainingContractor and Supplier Training

INTEGRATIONS

HRISEDMS (Document Management System)ERPMESClinical Trials SystemsOther LMSs

COMPLIANCE & SECURITY

Compliance:
FDA 21 CFR Part 11EU Annex 11GxPHIPAAISO ComplianceOSHA Compliance
Security Features:
  • 🔒SSO (SAML)
  • 🔒Audit Trails
  • 🔒Role-Based Permissions
  • 🔒24/7 Data Center Security
  • 🔒IP Address Whitelisting (for API)

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +FDA 21 CFR Part 11 validated system (Gold Standard)
  • +Robust, audit-ready reporting and electronic audit trails
  • +Scalable for global, complex training and non-employee compliance
  • +Interoperable with major enterprise systems (HRIS, ERP, EDMS)
  • +Extensive GxP e-learning library co-developed with the FDA
✗ Cons:
  • -Learning curve and setup can be challenging for administrators
  • -Navigation and user interface can be complex or outdated (per some reviews)
  • -Pricing may be on the higher end, especially for smaller organizations
  • -Unencrypted email is used for scheduled reports (per older documentation)

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