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HealthStream CredentialStream

by HealthStreamhealthstream.com
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OVERVIEW

A modern provider lifecycle management solution that automates credentialing, privileging, and enrollment for healthcare organizations.

HealthStream CredentialStream is a comprehensive, cloud-based SaaS solution designed to streamline and unify provider credentialing, privileging, and enrollment processes for healthcare organizations, including acute care hospitals, multi-facility health systems, and non-acute care facilities. The platform replaces outdated manual tools with intelligent, automated workflows and audit-ready documentation to accelerate provider onboarding and time-to-revenue.

Key Benefits and Capabilities:

  • Accelerated Onboarding: Automated workflows, self-service applications, and real-time tracking eliminate delays and shorten the time it takes for new providers to become active and billable.
  • Single Source of Truth: It centralizes all provider data—from initial application to ongoing monitoring—to remove redundancy, eliminate data silos, and ensure accuracy across the organization.
  • Enhanced Compliance and Security: The solution is HITRUST r2 certified, ensuring the highest standards of information security and risk management. It provides audit-ready documentation and automated compliance tracking for requirements like HIPAA.
  • Intelligent Privileging: It features a patented privileging solution with a curated library and smart logic to automate the evaluation of qualifications and competencies.
  • Collaboration and Transparency: The CredentialStream Hub™ provides a mobile-friendly, role-specific portal for providers, department chairs, and credentialing teams to collaborate, submit forms, track status, and communicate seamlessly.

CredentialStream is built for performance and scale, offering interoperability with key healthcare and HR systems, and leveraging analytics for operational benchmarking and performance improvement.

RATING & STATS

User Rating
4.1/5.0
48 reviews
Customers
3,000+
Founded
1990

KEY FEATURES

  • Automated Credentialing Workflows
  • Primary Source Verification (PSV)
  • Clinical Privileging Management (Patented)
  • Payer Enrollment and Form Management
  • Centralized Provider Data Hub (Source of Truth)
  • Self-service Provider Portal (The Hub)
  • Compliance Tracking and Audit-Ready Documentation
  • Operational Benchmarking and Analytics

PRICING

Model: enterprise
Pricing is not publicly disclosed for the main product; contact HealthStream for a quote. A separate version, CredentialStream for Groups, is available with cost-effective pricing for smaller practices and offers a free 30-day trial.
FREE TRIAL

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Provider CredentialingClinical PrivilegingPayer EnrollmentProvider Onboarding and ActivationRecredentialing and Ongoing Monitoring

INTEGRATIONS

EpicHRIS systemsHealthStream CVOCAQH ProViewMyLearning™

COMPLIANCE & SECURITY

Compliance:
HITRUST r2HIPAA
Security Features:
  • 🔒Encryption (in transit and at rest)
  • 🔒User Access Controls
  • 🔒Audit Trails

SUPPORT & IMPLEMENTATION

Support: phone, email, user community, dedicated onboarding teams, webinars
Implementation Time: > 3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Excellent workflow automation to reduce manual tasks and save time
  • +Centralized platform for credentialing, privileging, and enrollment
  • +Brings Primary Source Verification (PSV) in-house for cost savings
  • +High level of security and compliance (HITRUST r2 certified)
  • +Responsive customer service and dedicated onboarding support
✗ Cons:
  • -Workflows can be complex and require time to learn initially
  • -Difficulty in creating user-friendly reports and searching
  • -Occasional server/technical issues reported by users

ABOUT HEALTHSTREAM

Other software by HealthStream:
HealthStream (Healthcare Provider OperationsQuality reporting and compliance)
HealthStream Quality Manager (Skilled Nursing Facilities (SNF)Quality reporting (Five-Star, QAPI))