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Axxess Bereavement

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OVERVIEW

A feature within Axxess Hospice that provides a dedicated Bereavement Center to manage all activities, tasks, and contacts for compliant post-mortem care.

Axxess Bereavement is a core component and feature set within the Axxess Hospice electronic medical record (EMR) software, designed to help hospice organizations manage and document all aspects of their bereavement services in compliance with regulatory and accreditation requirements, such as the Medicare Conditions of Participation.

Product Overview and Key Benefits

The software provides a centralized Bereavement Center that allows users to manage all bereavement activities, tasks, and contacts in one convenient location. By streamlining the delivery and documentation of bereavement services, the module helps organizations save time and ensure that the needs of the bereaved are fulfilled.

Main Features and Capabilities

  • Bereavement Center Management: A centralized hub to manage all bereavement contacts, activities, and tasks.
  • Bereavement Plan of Care: Enables users to document individualized goals, interventions, and services related to bereavement before and after a patient's death, supporting compliance.
  • Bereavement Risk Assessment: Includes bereavement risk assessment scores to help prioritize and tailor services.
  • Service Scheduling & Tracking: Provides a dedicated tab on the employee schedule screen to view and manage assigned bereavement services.
  • Bereavement Census Reporting: A report that displays a list of all bereavement contacts, risk scores, and associated patients for easy review and analysis.
  • Compliance Documentation: Facilitates seamless documentation for deceased patients to ensure compliance with CMS-required Conditions of Participation.

Target Users and Use Cases

Axxess Bereavement is designed for hospice care providers, including clinicians, social workers, spiritual counselors, and administrative staff that make up the Interdisciplinary Group (IDG). It is a vital tool for:

  1. Managing and tracking all bereavement activities and contacts for hospice patients' families.
  2. Ensuring compliance with Medicare Conditions of Participation for providing bereavement services for up to 13 months following a patient's death.
  3. Creating and updating an individualized bereavement plan of care for each person receiving services.

As part of the Axxess Hospice suite, the solution is cloud-based, HIPAA-compliant, and accessible on any device, including mobile apps, for point-of-care documentation.

RATING & STATS

User Rating
3.9/5.0
99 reviews
Customers
9,000+
Founded
2007

KEY FEATURES

  • Bereavement Center Management
  • Bereavement Plan of Care Documentation
  • Bereavement Risk Assessment Scoring
  • Bereavement Services Scheduling & Tracking
  • Bereavement Census Reporting
  • Regulatory Compliance Documentation
  • Discharge from Bereavement Management

PRICING

Model: enterprise
Subscription-based, typically per-user, per-month, as part of the broader Axxess Hospice EMR suite. Pricing is not publicly disclosed for the module alone and is based on the size and specific needs of the agency.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Managing and tracking all bereavement activities and contacts for hospice patients' familiesEnsuring compliance with Medicare Conditions of Participation for bereavement servicesCreating individualized bereavement plans of careScheduling and documenting bereavement services

INTEGRATIONS

Kno2Medi-SpanAzure Single Sign-On (SSO)40+ Interoperable Integrations

COMPLIANCE & SECURITY

Compliance:
HIPAAHITRUST i1ISO 9001CHAP VerifiedACHC Product CertificationCEHRT
Security Features:
  • 🔒SSO (Single Sign-On)
  • 🔒Permissions-based Security
  • 🔒HIPAA-compliant Messaging
  • 🔒Cloud-based Security

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, 24/7 support, help center
Implementation Time: 1-4 weeks
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Intuitive design and ease of use for staff and clinicians.
  • +Strong mobile app functionality for point-of-care documentation.
  • +Helps ensure compliance with regulatory and accreditation requirements.
  • +Streamlines IDG and clinical workflows for efficiency.
  • +Strong patient health information management capabilities.
✗ Cons:
  • -Pricing is high and not publicly disclosed for the module alone.
  • -Some users report occasional system glitches or performance variability.
  • -May lack advanced analytics and data visualization tools for very large organizations.
  • -Customer support response times can be inconsistent.

TRY IT OUT

ABOUT AXXESS

Other software by Axxess:
Axxess CAHPS Hospice (Hospice & Palliative CareQuality metrics (CAHPS Hospice Survey))
Axxess Continuous Care (Hospice & Palliative CareContinuous care tracking)
Axxess HIS Tracking (Hospice & Palliative CareHospice Item Set (HIS) tracking)
Axxess Home Health (Home Health & Home CareHome health EHR)
Axxess Hospice IDG (Hospice & Palliative CareIDG (Interdisciplinary Group) coordination)

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