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ShiftMed

by ShiftMedshiftmed.com
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OVERVIEW

AI-powered workforce management platform connecting healthcare facilities with W-2 credentialed nurses for on-demand staffing and internal float pool optimization.

ShiftMed is a comprehensive, AI-powered workforce management platform designed to solve healthcare staffing shortages and reduce reliance on high-cost travel contracts. The platform offers a suite of customizable solutions for hospitals, health systems, skilled nursing facilities, and in-home care providers.

Key Products & Capabilities

  • ShiftMed Flex: A custom-branded mobile app that leverages a healthcare organization's internal nursing staff and float pool first. It uses AI-based Intelligent Routing™ to fill open shifts with the most cost-effective qualified labor, reducing overtime and labor costs. It integrates seamlessly with existing scheduling, payroll, and HRIS systems.
  • ShiftMed On Demand: Provides direct access to a network of over 350,000 local, credentialed W-2 healthcare professionals (RNs, LPNs, CNAs, RTs) to fill immediate shift vacancies. This model ensures compliance with labor laws and minimizes the facility's legal and financial liability.
  • ShiftMed Unlimited Network: The industry's first digital Managed Service Provider (MSP) that consolidates vendor management, providing access to over 1 million credentialed professionals from 1,000+ staffing firms via a single interface.

Core Features

The platform embeds AI throughout the staffing process with features like Intelligent Routing™ and ShiftAdvisor™ (for clinician self-scheduling) to optimize staffing levels and maintain ideal nurse-to-patient ratios. The Credential Cloud module streamlines onboarding and compliance by allowing staff to easily upload and manage credentials, reducing onboarding time by an average of 40%. ShiftMed also offers incentives to attract and retain staff, such as Instant Pay/Next Day Pay®, discounted Uber Health rides, and no-contract direct hiring with zero buyout fees for facilities. The goal is to drive operational excellence, labor savings, and a more resilient, dynamic healthcare workforce.

RATING & STATS

User Rating
4.0/5.0
Customers
1,000+
Founded
2018

KEY FEATURES

  • AI-Powered Intelligent Routing™
  • ShiftAdvisor™ for Clinician Self-Scheduling
  • Custom-Branded Mobile App (ShiftMed Flex)
  • On-Demand W-2 Healthcare Workforce Access
  • Credential Cloud for Compliance Tracking
  • Instant Pay / Next Day Pay® for Professionals
  • No-Contract Direct Hiring (Zero Buyout Fee)
  • Consolidated Vendor Management (Unlimited Network)

PRICING

Model: usage based
Usage-based model with no upfront integration or licensing fees. Providers pay a routing fee for shifts worked, which is a slight markup on the nurse's hourly wage. Eliminates buyout fees for direct hiring of ShiftMed nurses.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

On-Demand Staffing for Shift VacanciesReducing Reliance on Travel NursesInternal Float Pool Management and OptimizationEnsuring Staffing Compliance and CredentialingLabor Cost Reduction and Optimization

INTEGRATIONS

UKG (Ultimate Kronos Group)WorkdayKronos

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Credential Verification
  • 🔒Fraud Protection

SUPPORT & IMPLEMENTATION

Support: email, phone, help center
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Reduces reliance on expensive travel nurses, leading to significant labor savings.
  • +W-2 employment model minimizes facility's legal and financial liability.
  • +AI-powered Intelligent Routing optimizes scheduling and cost control.
  • +No buyout fee for direct hiring of ShiftMed nurses into full-time staff.
  • +Platform offers flexibility and benefits (Instant Pay, Uber Health) to attract and retain staff.
✗ Cons:
  • -Some users report slow processing time for credentials/onboarding.
  • -Some users report low pay rates compared to other gig-work apps.
  • -Reported instances of last-minute shift cancellations without compensation.

ABOUT SHIFTMED