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Epic Grand Central

by Epic Systemsepic.com
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OVERVIEW

The enterprise Admission-Discharge-Transfer (ADT) module within Epic EHR, managing patient flow, bed planning, and location tracking for hospitals.

Epic Grand Central is the foundational module within the Epic Electronic Health Record (EHR) system that serves as the central hub for patient access and hospital admissions. It is the enterprise Admission-Discharge-Transfer (ADT) solution, providing the necessary tools to track and manage a patient's stay from pre-admission through discharge or transfer.

Key Features and Capabilities

Grand Central is designed to optimize patient flow and enhance operational efficiency across large healthcare organizations. Its core capabilities include:

  • Admission-Discharge-Transfer (ADT): Comprehensive management of patient status and movement throughout the facility.
  • Multi-facility Bed Planning: Tools for real-time bed management, utilization, and planning across multiple hospital locations.
  • Patient Location Tracking: Real-time tracking of patient and facility locations to improve logistics and communication.
  • Patient Transport Coordination: Streamlining the process of patient movement between departments or facilities.
  • Housekeeping Management: Integration with environmental services to quickly turn over beds and prepare rooms for new patients.
  • Real-time Utilization Reports & Analytics: Built-in reporting to track activity progress, system performance, and optimize patient throughput.

Target Users and Use Cases

This module is primarily used by hospital administrative staff, patient access teams, bed management coordinators, patient transport, and housekeeping departments in large health systems. It is a critical component for Hospital Capacity Management and ensuring seamless Patient Logistics and Inpatient Admissions/Discharges within a complex healthcare environment. It works in conjunction with other Epic modules like Epic Prelude (patient registration) and Epic Cadence (scheduling) to create a unified patient experience.

RATING & STATS

User Rating
4.3/5.0
992 reviews
Customers
1,000+
Founded
1979

KEY FEATURES

  • Admission-Discharge-Transfer (ADT) Management
  • Multi-facility Bed Planning
  • Patient Location Tracking
  • Patient Transport Coordination
  • Housekeeping Management Integration
  • Real-time Utilization Reports
  • Transfer Center Operations
  • Patient Access Workflows

PRICING

Model: enterprise
Epic's pricing is highly customized, non-publicly disclosed, and based on complex per-user licensing and a substantial initial implementation fee. Total costs for large health systems typically range from millions to hundreds of millions of dollars. No free trial or free tier is available.

TECHNICAL DETAILS

Deployment: cloud, on_premise
Platforms: web, windows, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Hospital Capacity ManagementInpatient Admissions and DischargesPatient Logistics and ThroughputEnterprise Patient Flow OptimizationTransfer Center Management

INTEGRATIONS

Epic Prelude (Patient Registration)Epic Cadence (Scheduling)Epic ASAP (Emergency Department)Third-party systems via ADT InterfacesThird-party apps via FHIR-based APIs (Care Everywhere)

COMPLIANCE & SECURITY

Compliance:
HIPAAISO 27001ISO 20000-1
Security Features:
  • 🔒Encryption (in-transit and at-rest)
  • 🔒Single Sign-On (SSO)
  • 🔒Multi-factor Authentication (MFA)
  • 🔒Audit Trails
  • 🔒TLS/SSL Protocols

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support, dedicated account manager
Implementation Time: > 3 months
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Seamless and deep integration with the entire Epic EHR suite.
  • +Robust data security and comprehensive HIPAA compliance features.
  • +High level of customization to fit complex hospital workflows.
  • +Strong interoperability with external systems via FHIR and Care Everywhere.
  • +Comprehensive tools for managing patient flow and hospital capacity.
✗ Cons:
  • -Extremely high initial cost and ongoing maintenance fees.
  • -Steep learning curve and complex user interface due to extensive features.
  • -Long implementation time (typically 9-24 months for the overall system).
  • -Epic is often criticized for not being responsive to individual customer feature requests.

ABOUT EPIC SYSTEMS

Other software by Epic Systems:
EHR-Integrated Telehealth (Oncology Patient Navigation & SupportTelehealth for oncology)
Epic (Healthcare Provider OperationsRevenue cycle optimization)
Epic Beacon (Oncology-Specific EHR/EMRIntegrated oncology EHR platforms)
Epic Cosmos (Personal Health Records (PHR)Health data aggregation platforms)
Epic Cupid (Cardiology Software SystemsCardiovascular information systems (CVIS))