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FM:Systems

by FM:Systemsfmsystems.com
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OVERVIEW

Integrated Workplace Management System (IWMS) and CAFM platform for space, facility, and real estate portfolio optimization.

FM:Systems is a comprehensive Integrated Workplace Management System (IWMS) and Computer-Aided Facility Management (CAFM) solution designed to help organizations manage their facilities and real estate portfolios more effectively. The platform, which is a part of Johnson Controls' OpenBlue ecosystem, aims to enhance operational efficiencies, optimize workspace usage, reduce costs, and support strategic real estate decisions.

The core offering is a modular suite of solutions, including FMS:Workplace (for space, asset, move, and maintenance management), FMS:Employee (a cloud-based workplace experience platform for hybrid work, room, and desk booking), FMS:Visitor (for visitor management and security), FMS:Analytics (for real-time data insights), and FMS:Sensors.

Key Benefits:

  • Space Optimization: Provides a clear picture of the real estate portfolio, tracks space utilization, and allows for modeling floor planning scenarios using interactive 2D and 3D floor plans.
  • Hybrid Work Enablement: Supports flexible seating arrangements through hoteling and desk sharing, with mobile scheduling capabilities for employees to reserve spaces and resources.
  • Data-Driven Decisions: Offers robust reporting and analytics to provide objective data and workplace intelligence for strategic planning and execution.
  • Operational Efficiency: Streamlines processes like service orders, facility maintenance (corrective and preventative), and move management from request to execution.

The software is targeted at facilities and real estate professionals in various industries, including Corporate, Finance, Healthcare, Government, Higher Education, and Technology.

RATING & STATS

User Rating
4.2/5.0
42 reviews
Customers
1,000+
Founded
1984

KEY FEATURES

  • Space Management & Utilization
  • Room & Resource Scheduling (Hoteling/Desk Sharing)
  • Facility Maintenance (Corrective & Preventative)
  • Asset Management & Tracking
  • Move Management
  • Real Estate & Lease Management
  • Workplace Analytics & Reporting
  • Visitor Management & Security

PRICING

Model: enterprise
SaaS term-based licensing model with an annual subscription. Pricing is custom and depends on factors such as the number of managed resources, overall portfolio size, modules purchased, and any required integrations or hardware (e.g., sensors, room panels). A custom quote is required.

TECHNICAL DETAILS

Deployment: cloud, on_premise, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Space Utilization and OptimizationHybrid Work ManagementReal Estate Portfolio StrategyFacility Operations and MaintenanceVisitor Experience and SecurityESG and Sustainability Reporting

INTEGRATIONS

AutoCADAutodesk RevitMicrosoft ExchangeMicrosoft OutlookWorkday (HR)ServiceNow (IT Ticketing)Remedy (IT Ticketing)Maximo (IT Ticketing)SlackSecurity Badge Systems

COMPLIANCE & SECURITY

Compliance:
FedRAMP Authorized
Security Features:
  • 🔒SSO (SAML, OKTA)
  • 🔒OAuth2 (API)
  • 🔒AWS Secure Hosting

SUPPORT & IMPLEMENTATION

Support: phone, email, community
Implementation Time: 1-3 months
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly configurable and flexible to match unique business processes
  • +Comprehensive, all-in-one IWMS platform with centralized control
  • +Strong integration capabilities, including bi-directional CAD/Revit connectivity
  • +Effective for space management and work order dispatching
  • +Securely hosted in AWS and FedRAMP authorized
✗ Cons:
  • -Technical configuration behind the user interface can be complex and confusing
  • -Limited documentation for both technical and user interfaces (based on some reviews)
  • -Customer service can be slow to address problems/technical issues (based on some reviews)
  • -Pricing is not transparent and requires a custom quote

TRY IT OUT

ABOUT FM:SYSTEMS