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Accruent

by Accruentaccruent.com
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OVERVIEW

Intelligent solutions for the built environment, offering software for real estate, facilities, and physical/digital asset management.

Accruent is a leading global provider of intelligent software solutions for the built environment, serving a wide range of industries in over 150 countries worldwide. The company's comprehensive portfolio is designed to optimize how people and physical resources work in tandem by connecting people, systems, and data synergistically.

Accruent's solutions help organizations manage their physical resources, extend the lifecycle of assets, ensure compliance, and reduce safety risks. The software is cloud-based, though on-premise options are available for specific products like Maintenance Connection and Meridian, and caters to diverse industries including Healthcare, Corporate Real Estate, Retail, Education, and Manufacturing.

Key Features and Capabilities

  • Maintenance Management (CMMS/EAM): Computerized Maintenance Management System and Enterprise Asset Management for tracking work orders, preventative maintenance, and asset lifecycle.
  • Lease Administration and Accounting: Solutions for managing complex real estate, lease, and construction complexities, ensuring compliance with standards like FASB and IASB.
  • Engineering Document Management (EDMS): Workflow-based document collaboration and a single source of truth for engineering drawings and documents.
  • Space and Resource Scheduling: Desk, room, and event booking software to optimize space utilization and occupancy.
  • Energy Management: IoT remote monitoring and control to help users lower costs, meet energy efficiency goals, and achieve carbon-neutral targets.
  • Compliance Management: Purpose-built features for highly regulated environments, including cybersecurity and regulatory compliance.

The platform is generally recognized for its intuitive interface, user-friendly design, and robust reporting capabilities, which provide actionable insights for informed decision-making.

RATING & STATS

User Rating
4.0/5.0
218 reviews
Customers
10,000+
Founded
1995

KEY FEATURES

  • CMMS/EAM (Maintenance Management)
  • Lease Administration & Accounting
  • Engineering Document Management (EDMS)
  • Space and Resource Scheduling
  • IoT Remote Monitoring & Energy Management
  • Construction Project Management
  • Preventive Maintenance Scheduling
  • Regulatory Compliance Tools

PRICING

Model: subscription
Starting at: USD 3.00
Subscription-based, with pricing varying by product, number of users, and deployment. Examples include Accruent Observe starting at $3/month and Maintenance Connection having a subscription license based on named users. Perpetual licenses are also an option for some products.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, on_premise
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Optimize asset lifecycle and facility managementEnsure regulatory compliance in Life Sciences and HealthcareStreamline real estate operations and lease complianceReduce energy costs and meet sustainability goalsManage biomedical and hospital facility maintenance

INTEGRATIONS

Microsoft 365Microsoft OutlookMicrosoft ExchangeCiscoERP systemsCAD systems

COMPLIANCE & SECURITY

Compliance:
ISO/IEC 27001SOC 1 Type IISOC 2 Type IIFDA 21 CFR Part 11
Security Features:
  • 🔒SSO
  • 🔒Encryption
  • 🔒Vulnerability Management

SUPPORT & IMPLEMENTATION

Support: email, phone, customer portal, 24/7 support (for high-severity issues), professional services
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Comprehensive and feature-rich functionality for the built environment
  • +Strong compliance capabilities for highly regulated industries (e.g., Healthcare)
  • +Scalable for single-site to global enterprise installations
  • +Intuitive interface for many core functions
  • +Effective at optimizing asset lifecycle and reducing maintenance costs
✗ Cons:
  • -Steep learning curve and complexity for full utilization of some products
  • -Some product versions can be slow during peak usage
  • -Customizable reporting can be tricky to set up
  • -Lack of modern security features like MFA in some older products

TRY IT OUT

ABOUT ACCRUENT

Other software by Accruent:
Accruent Energy (Facilities & Real EstateEnergy and sustainability management)
Accruent TMS (Biomedical Equipment ManagementWork order management)