FSI CMMS/EAM (Computerized Maintenance Management System/Enterprise Asset Management) is a cloud-based software solution specifically designed for the unique operational and compliance needs of healthcare facilities and Healthcare Technology Management (HTM) departments. The company, FSI, was founded in 2002 and launched its CMS (Custom Maintenance Software) product in 2008, focusing exclusively on the healthcare sector. The platform is now part of Ultimo.
Product Overview & Key Benefits FSI CMMS/EAM provides a single source of truth for facility and biomedical data, helping hospitals, clinics, and Independent Service Organizations (ISOs) streamline maintenance operations, ensure regulatory compliance, and optimize asset lifecycles. It is designed to be highly user-friendly and scalable, empowering technicians, managers, and executives with accurate, real-time data for informed decision-making. The system is trusted by over 1,000 hospital segments nationwide.
Main Features & Capabilities
- Work Order Management: Automated scheduling, prioritization, and dispatching of work orders with mobile access (CMS Tech) for field completion.
- Asset Management & Tracking: Comprehensive asset inventory collection, barcoding/RFID scanning, and historical tracking to extend asset lifecycles.
- Compliance & Reporting: Automates compliance reports tailored to regulatory needs (e.g., Joint Commission, AHJs, OSHA) and includes digital checklists and audit trails (eBinders, Rounding).
- Capital Planning: Tools to manage asset lifecycles, track spending, and create budget plans directly from the dashboard.
- Space & Drawing Management: Includes CMS Space Manager (for floor plan data and space calculations) and CMS Drawing Manager (for real-time building documentation and CAD access).
- Workflow Automation (Flow Tool): Allows users to create custom automations to streamline common workflows, reducing errors and saving time.
- Virtual Reality (VR360): State-of-the-art VR capabilities for facility maintenance and knowledge retention.
Target Users and Use Cases The primary target users are Facilities Managers, Biomedical Engineers (HTM), Clinical Engineers, and Maintenance Technicians within the healthcare industry. Primary use cases include regulatory compliance and audit preparation, preventative maintenance scheduling, asset lifecycle management, and work order automation.