Traumasoft is a comprehensive, all-in-one software solution designed specifically for Emergency Medical Services (EMS) and Non-Emergency Medical Transport (NEMT) operations. It is built as a single, fully integrated platform, eliminating the need for multiple, disparate software products and data silos. The core of the platform includes Computer-Aided Dispatch (CAD), Electronic Patient Care Reporting (ePCR), and Billing, which are seamlessly connected to modules for Crew Scheduling, Fleet Operations, Human Resources (People Operations), Training, and Reporting.
Key benefits include streamlined operations, minimized administrative tasks, maximized billing reimbursement through automated claims and revenue management, and guaranteed compliance with regulations like NEMSIS and HIPAA. The system is designed to be intuitive and easy to learn, reducing training time for EMS and NEMT professionals.
Key Features and Capabilities
- Dispatch (CAD): State-of-the-art grid-view CAD system with RealTime Routes and GPS tracking for optimized resource utilization.
- ePCR: NEMSIS Compliant ePCR solution with an intuitive, touch-screen friendly interface, offline saving, auto-syncing, and full data field customization.
- Billing: Automated claims, cash flow management, and streamlined revenue cycle management with integrated billing and clearinghouse solutions.
- Crew Scheduling: Labor-centric scheduling integrated with CAD, payroll, and fleet management for automated shift assignments and payroll.
- People Operations (HR): Tools for online application processing, automated onboarding, electronic employee file cabinet, employee reviews, and incident reporting.
- Fleet Operations: Plans and tracks fleet inventory, preventive maintenance, repairs, fuel, and parts.
- Reporting & Analytics: Over 370 pre-built reports aggregating data from all modules (CAD, ePCR, billing, HR) to provide holistic, actionable insights.
Target Users and Deployment
Traumasoft is ideal for a wide range of organizations in the emergency and non-emergency medical transport sector, including ambulance services, fire departments, and healthcare organizations of all sizes, from small businesses to large enterprises. The platform offers flexible deployment options, including cloud-hosted, on-premise, and hybrid modes, ensuring high reliability and 99.99% uptime for mission-critical operations.
