ZOLL emsCharts

by ZOLL Data Systemszolldata.com
VISIT OFFICIAL WEBSITE →
Disclaimer: This page is an independent third-party listing and is not affiliated with, sponsored by, or endorsed by ZOLL emsCharts or ZOLL Data Systems. All product names, logos, and brands are property of their respective owners.

OVERVIEW

Cloud-based electronic patient care reporting (ePCR) solution for EMS agencies, fire departments, and healthcare organizations.

ZOLL emsCharts is a comprehensive, cloud-based electronic patient care reporting (ePCR) software solution designed to streamline documentation workflows for Emergency Medical Services (EMS) and fire agencies. It enables medics to collect patient data in real-time, both online and offline via the ZOLL emsCharts NOW mobile companion app, ensuring data fidelity and compliance even without an active internet connection. The system is highly customizable, allowing supervisors to tailor patient care report (PCR) forms, prioritize fields, and define flexible quality assurance (QA) workflows with automated report routing.

Key capabilities include seamless interoperability through integrations that allow for the import of Computer-Aided Dispatch (CAD) and EKG/medical device data (like ZOLL X Series) to auto-populate fields, significantly reducing manual data entry and errors. It is built to ensure compliance with regulatory standards such as HIPAA and NEMSIS (National EMS Information System).

ZOLL emsCharts integrates natively with other ZOLL Data Systems products, such as ZOLL Dispatch and ZOLL Billing, to create a single, error-free workflow from dispatch to discharge and reimbursement. The platform also offers advanced reporting and analytics, crew management, scheduling, and inventory management features, making it a total solution for operational and clinical oversight. Target users include EMS agencies, fire departments, and healthcare organizations of all sizes, from small private practices to large enterprises.

RATING & STATS

User Rating
3.5/5.0
100 reviews
Customers
1,000+
Founded
1996

KEY FEATURES

  • Electronic Patient Care Reporting (ePCR)
  • NEMSIS Compliance (Multiple Versions)
  • Customizable Forms & QA Workflows
  • Real-Time Data Capture & Analytics
  • Mobile App with Offline Charting (emsCharts NOW)
  • CAD/EKG Data Import & Integration
  • Billing & Inventory Management
  • Crew Management & Scheduling
  • Single Sign-On (SSO)

PRICING

Model: subscription
Subscription-based pricing with a flat monthly fee model. Pricing is not publicly disclosed and requires contacting the sales team for a custom quote.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Electronic Patient Care ReportingClinical Documentation and Quality AssuranceCompliance and Regulatory Reporting (NEMSIS)Billing and Reimbursement OptimizationEMS Operations Management (Crew/Inventory)

INTEGRATIONS

ZOLL DispatchZOLL BillingPulsaraAladtecHandtevyHealthcallOperative IQTelestaff (Kronos)CAD SystemsEKG/Medical Devices (ZOLL X Series)HL7 Interface (Hospital EMR)

COMPLIANCE & SECURITY

Compliance:
HIPAANEMSIS
Security Features:
  • 🔒Encryption (at rest and in transit)
  • 🔒Single Sign-On (SSO)
  • 🔒Audit Trails
  • 🔒User Permissions

SUPPORT & IMPLEMENTATION

Support: email, phone, knowledge base, faqs/forum
Target Company Size: startup, small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly customizable interface to align with specific agency workflows and protocols
  • +Mobile companion app (emsCharts NOW) enables secure, compliant offline charting in the field
  • +Seamless integration with ZOLL Dispatch, Billing, and EKG devices for end-to-end data flow
  • +Strong focus on NEMSIS and HIPAA compliance with built-in checks and standardized reporting
  • +Comprehensive feature set including crew management, scheduling, and inventory
✗ Cons:
  • -Pricing is not publicly disclosed and requires direct contact with sales
  • -Some users report occasional issues with customer support response times
  • -Reported minor challenges with manual effort for certain data table updates

ABOUT ZOLL DATA SYSTEMS

Other software by ZOLL Data Systems:
ZOLL Billing (Emergency Medical Services (EMS)EMS billing and revenue cycle)
ZOLL Dispatch (Emergency Medical Services (EMS)Computer-aided dispatch (CAD) integration)