Digitech Computer, Inc. has been a leading provider of advanced ambulance dispatching and EMS (Emergency Medical Services) billing software and services since its founding in 1984. The core product is Ambulance Commander, a proprietary, cloud-based billing and business intelligence platform designed exclusively for the EMS revenue cycle management (RCM) industry.
Key Features and Capabilities
Digitech's technology is built to maximize collections, protect compliance, and deliver results for clients through a combination of proprietary software and expert human oversight. The platform offers:
- Complete Transparency and Real-time Access: Clients have 24/7 real-time access to all claim activity, allowing them to drill down into every claim detail and view timestamped change records. The customizable Dashboard module provides transparent views of all records for financial forecasting and accurate accounts receivable reports.
- Seamless Integration: The system is designed for hassle-free data sharing and has extensive integration experience with all major ePCR, CAD, EHR, and HIS systems, as well as government and private carriers and banks.
- Efficiency Through Automation: The platform automates repetitive billing processes, allowing human experts to focus on complex claims and maximize collections.
- Custom Software Solutions: The in-house development team builds custom features and processes driven by client input.
- Proactive Compliance: The system incorporates multiple regulatory safeguards and is overseen by a comprehensive compliance program.
Target Users and Use Cases
Digitech's solutions are targeted at EMS providers, including municipal services, private services, smaller municipalities, and hospital-based systems. They serve clients of all sizes, from those with 1,000 to 600,000 transports. The primary use cases are:
- Full-service EMS/Ambulance Billing and Revenue Cycle Management.
- Ensuring strict HIPAA and regulatory compliance.
- Financial forecasting and accounts receivable reporting.
- Data analysis and business intelligence for operational improvement.