Netsmart myAvatar is a recovery-focused Electronic Health Record (EHR) and Practice Management (PM) suite specifically designed for organizations providing behavioral health and addiction treatment services in community-based, residential, and inpatient programs.
The platform is built to support a whole-person integrated care model, offering a robust set of features that streamline clinical, financial, and operational workflows for various user roles, from clinicians and front-desk staff to billing administrators and executive management.
Key Features and Capabilities:
- Clinical Workflow: Supports documentation for primary care, group appointments, detoxification, and outpatient care. It includes inpatient closed-loop medication management, e-prescribing, and role-based dashboards for quick client information access.
- Financial Management: Manages complex billing requirements, including value-based reimbursement, shadow billing, non-profit grant funding, and Medicare pharmacy billing. It also offers efficient claim generation, utilization management, and eligibility verification.
- Interoperability: Leverages real-time analytics, AI, and clinical decision support to drive decision-making and value-based care. The system is Health Information Exchange (HIE) ready and supports the Carequality framework for data sharing.
- Compliance & Security: The solution is ONC-Health IT 2015 Edition Cures Update certified and is designed to enable HIPAA compliance, utilizing encryption and secure data transmission.
myAvatar is a scalable solution best suited for mid-to-large behavioral health organizations, including psychiatric hospitals, substance abuse providers, and community mental health centers, managing complex treatment and billing workflows.