Sysmex IT Solutions represent a comprehensive suite of software products, including the cloud-based Caresphere™ Workflow Solution (WS) and the established middleware, Sysmex WAM™ (Workflow Automation Manager), designed to optimize clinical laboratory operations. The solutions are primarily focused on diagnostics in hematology, urinalysis, and hemostasis.
Key Features and Capabilities
- Workflow Automation & Auto-Validation: Core to the offering, products like Caresphere WS and WAM utilize rules-driven decision support technology to enable high-volume auto-validation of test results, significantly reducing the need for manual review and improving Turnaround Time (TAT).
- Multi-Site/Enterprise Management: The software supports multi-site and multi-LIS environments, allowing for the standardization of rules, protocols, and result handling across an entire network of laboratories.
- Quality Control (QC) & Data Management: Sysmex integrates solutions like Unity Next Peer QC for hemostasis systems, providing peer comparison, comprehensive QC data, and digital sign-off to optimize quality control processes.
- Digital Cell Morphology: The Sysmex DI-60™ Automated Digital Cell Morphology System integrates with the software suite to provide automated digital imaging, cell pre-classification, and remote review capabilities, allowing for real-time collaboration between laboratorians and clinicians.
- Regulatory Compliance Support: The Sysmex Validation Solution (VS), included with Caresphere WS, automates the creation and running of test scripts for autoverification rule validation, capturing evidence for comprehensive regulatory reporting.
- Proactive System Monitoring: The Sysmex Network Communications System™ (SNCS) provides continuous remote service and monitoring to ensure high analytical performance and system uptime.
Target Users and Use Cases
Sysmex IT solutions are utilized by a wide range of healthcare organizations, including national and public hospitals, general hospitals, university medical centers, and commercial clinical laboratories of all sizes—from small to large enterprise-level networks. The primary use cases are:
- Clinical Workflow Optimization: Streamlining sample processing, reducing manual intervention, and improving efficiency for routine and STAT samples.
- Standardization and Quality Assurance: Enforcing consistent sample handling and quality control across multiple instruments and laboratory sites.
- Regulatory Compliance: Simplifying the validation and documentation required for autoverification rules (e.g., CLSI recommendations) and meeting compliance standards like HIPAA and HITRUST CSF®.


