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Orchard Software

by Orchard Softwareorchardsoft.com
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OVERVIEW

A top-rated Laboratory Information System (LIS) that automates and streamlines complex workflows for clinical, molecular, and anatomic pathology labs.

Orchard Software is a long-standing leader in the Laboratory Information System (LIS) industry, offering a suite of solutions including Orchard Harvest LIS, Orchard Enterprise Lab, Orchard Enterprise Pathology, and Orchard Molecular. The software is designed to maximize process automation and decision-support technology to improve workflow efficiency, reduce errors, and increase the value of lab services to providers and patients.

Key Features and Capabilities: Orchard's solutions are highly configurable and rules-based, allowing laboratories to define 'if-then' scenarios tailored to their specific needs, which fosters consistency, simplifies staff training, and improves productivity. Core functionality includes comprehensive lab order management, auditable specimen tracking from collection to reporting, and advanced quality control (QC) tools like Levey-Jennings graphs and configurable Westgard Rules.

Integration and Deployment: Orchard is known for its extensive integration expertise, following HL7 protocols to connect with thousands of host systems (EHR/HIS), billing systems, outreach systems, laboratory analyzers, and reference labs (e.g., LabCorp, Mayo). Deployment options include both on-premise and a cost-effective, secure cloud-hosted environment (Orchard Cloud Services), which offers a 99.9% uptime guarantee and simplifies maintenance.

Target Market and Use Cases: Orchard serves a diverse client base, including physician-office laboratories (POLs), clinics, hospitals, independent reference labs, student health centers, veterinary labs, and public health organizations. Specialized modules support complex disciplines like molecular testing, anatomic pathology (APLIS), and toxicology.

Industry Recognition: Orchard Software has consistently been recognized for its excellence, securing the #1 client-rated LIS vendor position in the Black Book™ User Survey for seven consecutive years, with top scores in categories like Workflow Optimization, Predictive Analytics, and Implementation Effectiveness.

RATING & STATS

User Rating
4.8/5.0
2900 reviews
Customers
2,000+
Founded
1993

KEY FEATURES

  • Rules-based Decision Support & Auto-verification
  • Full LIS/LIMS Functionality (Clinical, Molecular, AP)
  • Extensive EHR/Instrument Integration (HL7)
  • Automated Workflow Management
  • Orchard Copia Mobile Module for remote access
  • Quality Control (QC) & Audit Trails
  • Advanced Data Mining & Analytics
  • Point-of-Care (POC) Device Management

PRICING

Model: subscription
Starting at: USD 500.00
Subscription-based licensing, with Orchard Harvest LIS starting around $500 per month for a single user. Implementation, interface, and customization costs are additional and vary by laboratory complexity.

TECHNICAL DETAILS

Deployment: cloud, on_premise, hybrid
Platforms: web, windows, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Hospitals & Integrated Delivery Networks (IDNs)Reference LaboratoriesPhysician-Office Laboratories (POLs) & ClinicsMolecular & Anatomic Pathology LabsPublic Health OrganizationsVeterinary Labs

INTEGRATIONS

EHR/HIS Systems (e.g., Allscripts, athenaClinicals)Laboratory Analyzers & Automation LinesBilling SystemsReference Laboratories (e.g., LabCorp, Mayo)State Surveillance Systems (e.g., CDC, Health Departments)

COMPLIANCE & SECURITY

Compliance:
HIPAAONC Health IT Certified
Security Features:
  • 🔒SSO (SAML 2.0)
  • 🔒2FA
  • 🔒Security Auditing & Intrusion Protection
  • 🔒Secure Data Storage

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support, knowledge base
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Top-rated LIS vendor (Black Book #1 for 7 years)
  • +Highly configurable to support unique lab workflows
  • +Exceptional 24/7 customer support and knowledgeable staff
  • +Extensive integration capabilities (thousands of interfaces)
  • +Strong focus on regulatory compliance (HIPAA, ONC)
✗ Cons:
  • -High starting price and implementation cost
  • -Some user reports of feeling 'outdated' compared to newer systems
  • -Potential for nightly downtime (reported in older reviews)

ABOUT ORCHARD SOFTWARE

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