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SoftPro Medical Solutions

by SoftProsoftpromedical.com
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OVERVIEW

IT solutions for Enterprise Asset Management (EAM) and investment planning for medical equipment and assets in healthcare organizations.

SoftPro Medical Solutions provides specialized IT solutions for asset, service, and investment management within the healthcare segment, supporting the entire lifecycle of medical equipment, assistive devices, and IoMT. The company, founded in 1994, offers a complete, turnkey solution that includes migration, configuration, integrations, and hosting/SaaS services, with over 20 years of experience in the field. The solutions are currently used by over 500 hospitals and 50 companies.

Key Products

1. Medusa (Enterprise Asset Management - EAM) Medusa is an EAM software solution tailored for hospitals and service providers managing hospital assets. It is designed for efficient asset and maintenance management, handling over 15 million assets daily. Key functionalities include:

  • Asset lifecycle management and tracking
  • Preventive maintenance scheduling and work order management
  • Ticket and Helpdesk management
  • Stock and order management
  • BI-Analytics and reporting
  • Customer Portal
  • Logistics management for loaning and renting equipment

2. PeRMit (Investment Planning and Management) PeRMit streamlines the entire procurement and investment process, from the initial request to the final purchase. It provides control over prioritization, qualification, capital requirement, and follow-up for both planned and urgent investments. The solution processes over 15 billion SEK/Year in investments across various assets, including medical, IT, and real-estate.

Target Users and Use Cases

The software is primarily targeted at healthcare organizations, service providers, clinical engineering, IT departments, radiology, lab, dental, and home care. Primary use cases include efficient resource allocation, maintaining medical assets in optimal working condition, and ensuring quality-assured processes for investment decisions.

RATING & STATS

Customers
500+
Founded
1994

KEY FEATURES

  • Enterprise Asset Management (EAM)
  • Investment Planning & Management (PeRMit)
  • Preventive Maintenance Scheduling
  • Ticket and Work Order Management
  • Stock and Order Management
  • BI-Analytics & Reporting
  • Customer Portal & Helpdesk
  • Medical Device Security Integration

PRICING

Model: enterprise
Contact vendor for pricing. No free version or free trial is publicly available.

TECHNICAL DETAILS

Deployment: cloud, on_premise, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Medical Equipment Lifecycle ManagementCapital Planning and Investment PrioritizationTechnical Service Operations SupportHome Care Equipment Management

INTEGRATIONS

OraclePalo Alto NetworksCrowdStrikeMicrosoft Defender XDRTaniumFinance Systems

COMPLIANCE & SECURITY

Compliance:
MDRUDIGMDNEUDAMED
Security Features:
  • 🔒Data Encryption
  • 🔒Access Permissions
  • 🔒Audit Logs
  • 🔒Device Security Integration

SUPPORT & IMPLEMENTATION

Support: professional_services, web_support
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Deep specialization in healthcare asset and investment management
  • +Supports both on-premise and cloud (SaaS) deployment
  • +Strong focus on regulatory compliance (MDR, EUDAMED, UDI)
  • +Mobile app for field work (Medusa Mobile)
  • +Robust integration capabilities with security and finance systems
✗ Cons:
  • -Pricing and trial information not publicly disclosed
  • -Limited public reviews/social proof available
  • -Implementation time not specified

ABOUT SOFTPRO