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PSTrax

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OVERVIEW

The leading cloud-based operations checks and inventory management system for Fire, EMS, Law Enforcement, and Military agencies.

PSTrax (Public Safety Tracking Systems) is a cloud-based operations management platform founded in 2009, built specifically for first responders, including Fire & Rescue, EMS, Law Enforcement, and Department of Defense/Military agencies. The platform replaces paper checks and spreadsheets by digitizing routine checks and automating inventory tracking across critical operational areas, which reduces administrative workload and supports operational readiness.

PSTrax is a full-service, custom-configured solution, meaning the entire system is built to the agency's exact specifications, and the company provides unlimited support. The system is highly adopted by crews due to its user-friendly interface and ability to streamline work efforts. It is a web-based program accessible on any device with internet connectivity (phone, tablet, laptop).

Key modules and capabilities include:

  • Vehicle/Apparatus Checks: Automates truck inspections, schedules tasks, and documents all information in a centralized repository.
  • Controlled Substance Tracking: Provides secure chain-of-custody tracking for every vial handoff, usage event, and restock, featuring electronic signature and dual authentication for DEA compliance.
  • Inventory & Supplies Management: Tracks critical station items, medical supplies, and specialty equipment, with real-time tracking and a new Blood Products Module.
  • Station & Equipment Checks: Manages daily, weekly, and monthly chores, and logs inspections for station tools and other mission-critical items.
  • Data & Reporting: Stores all documentation for easy reporting, powerful dashboards, and comprehensive data analytics to track trends and optimize operations.

PSTrax serves over 1,350 public safety agencies and more than 100,000 users worldwide.

RATING & STATS

Customers
1,000+
Founded
2009

KEY FEATURES

  • Vehicle/Apparatus Inspection Automation
  • Controlled Substance Tracking (DEA Compliant)
  • Inventory and Supply Management
  • Station and Equipment Checklists
  • Barcode Scanning and Recognition
  • Real-time Alerts and Notifications
  • Custom-Configured System Build
  • Full Documentation and Reporting
  • PPE and SCBA Tracking

PRICING

Model: subscription
Pricing is custom/quotation-based, varying on the modules and add-ons selected for each agency.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
🔌 API Available

USE CASES

Fire & EMS Operations Checks and Logistics ManagementVehicle and Equipment Readiness DocumentationDEA Compliance and Chain-of-Custody Tracking for Controlled SubstancesOperational Readiness and Risk Mitigation

INTEGRATIONS

First Arriving (Digital Dashboards)Life-Assist (Procurement)SourcewellRevital Colorado

COMPLIANCE & SECURITY

Compliance:
DEA ComplianceTX-RAMP Certification
Security Features:
  • 🔒Dual Authentication
  • 🔒Electronic Signature
  • 🔒AWS Secure Hosting
  • 🔒Data Backup

SUPPORT & IMPLEMENTATION

Support: email, phone, online support, unlimited support
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly user-friendly and quickly adopted by crews
  • +Custom-configured to exact agency requirements for a perfect fit
  • +All-in-one platform consolidating all checks (Vehicle, Station, Narcotics, etc.)
  • +Full-service solution with unlimited customer support
  • +Provides comprehensive documentation for compliance and audits
✗ Cons:
  • -No native mobile app (browser-based only)
  • -Pricing is custom/quotation-based and not publicly transparent
  • -Limited number of public reviews on major comparison sites (e.g., G2)

ABOUT PSTRAX